Jobs › Kraft Heinz

Manager, HR Business Partner – Commercial Sales

Kraft Heinz · Chicago, IL · $104,200–$130,200 a year · Full time

Posted Mar 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a difficult employee relations case you handled. How did you reach a fair outcome?

What they are checking: Whether they handle sensitive issues with fairness, documentation and calm judgment.

Tell me about a time you used HR data to influence a business leader's decision.

What they are checking: Whether they bring evidence to people conversations, not just opinions or policy.

Tell me about a time you had to deliver a hard message to a leader you work closely with.

What they are checking: Whether they can be a trusted partner who tells the truth even when it strains the relationship.

What would you do

You'd support about 200 people across Category Leadership, Strategic Planning and eCommerce. How would you learn what those teams need?

What they are checking: Whether they start by understanding the business and its talent gaps before launching HR programs.

A manager wants to fire someone tomorrow for poor performance, but there's no documentation. What do you do?

What they are checking: Whether they protect the company from risk and coach the manager toward a fair, documented process.

How do you help sales leaders improve engagement on teams that travel or work with customers most of the time?

What they are checking: Whether they understand the employee experience of commercial teams and can adapt approaches to fit.

An eCommerce team is losing people to tech companies. How would you respond?

What they are checking: Whether they can diagnose retention issues for hard-to-keep digital talent and suggest practical fixes.

About the work

How do you partner with talent acquisition and hiring managers to define what a role really needs?

What they are checking: Whether they can help managers move past a wish list to the true capabilities that drive results.

How would you run a talent review for a group of about 200 people?

What they are checking: Whether they know how to calibrate performance and potential fairly and turn it into development plans.

What does operational excellence in HR look like to you?

What they are checking: Whether they care about accurate, timely HR processes like onboarding, changes and pay cycles that employees feel directly.

Practice this interview out loud.

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The full job description

As published by Kraft Heinz.

Job Description Job Description Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. *Benefits begin immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! Manager, HR - US Sales at a glance... You will be responsible for driving our People strategy, in partnership with your manager, for our US Retail Sales Centers of Excellence. These teams are made up of roughly 200 employees across our Category Leadership, Strategic Planning & eCommerce teams. You will play a critical role in shaping an exceptional employee experience and ensuring operational excellence within our HR function. What's on the menu? • Recruitment & Talent Acquisition – Consult within our TA Business Partners on the full-cycle recruitment process to attract and retain top talent. This includes partnering with hiring managers to identify talent and capabilities needed to achieve priorities. • Employee Relations - Serve as the primary point-of-contact for employee concerns and foster a positive work environment. Resolve workplace issues effectively, maintaining confidentiality and impartiality, minimizing any risk. Promote open communication and ensure alignment with company values. • Performance Management - Drive a robust performance management process inclusive of quarterly development discussions ensuring managers are properly trained to set performance and development goals and give feedback. Lead the annual talent review process with your client group, which includes onboarding new leaders to the process and developing all session materials. Collaborate with managers to address underperformance issues with actionable improvement plans. • Talent Management - Actively participate in talent development, and retention strategies, ensuring that the organization has the right people in the right roles. ​Identify and develop future leaders within the organization, supporting leadership development programs and succession planning.​ • Employee Engagement - Help promote a positive organizational culture and employee engagement initiatives, providing insights and recommendations based on employee feedback and metrics. Recipe for Success - apply now if this sounds like you! • I have a proven & tested HR experience in Employee Relations, Staffing, Talent Management, Change Management and Performance Management. • I have strong business acumen and leadership in HR and the ability to partner and influence strategic priorities, with an active & analytical curiosity, insight orientation and external perspective about people and business performance. • I have broad generalist HR skills across a range of populations with increasing responsibility, and experience assessing, designing and recommending organizational changes and simplification. I have the ability to engage, inspire, and influence people and to develop strong partnerships and coach leaders. • I am future focused, think ahead and anticipate opportunities, leveraging an outside in perspective through understanding of market trends. • I have experience in change strategy and partnering with a team through an organizational or workstream transformation. We hope to find you a seat at our table! Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. New Hire Base Salary Range: $104,200.00 - $130,200.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs • Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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