Jobs › AbbVie

Manager, Global Medical Information

AbbVie · Mettawa, IL · Full time · Research

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

Apply at AbbVie

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to communicate complex or sensitive safety information clearly.

What they are checking: Clear and unbiased medical messaging when the stakes are high.

Tell me about representing your team at a scientific conference or meeting with external experts.

What they are checking: Whether they carry scientific credibility with outside experts, since representing the company at meetings requires both knowledge and professional judgment.

What would you do

A new trial is published that changes the picture for one of your therapeutic area products. What do you do in the next two weeks?

What they are checking: Whether they keep content current and prioritize updates sensibly when evidence shifts, so physicians never receive outdated information.

An affiliate escalates an inquiry that your existing GCs do not cover and they need it fast. How do you balance speed with review and approval?

What they are checking: Whether they can move quickly without skipping review and approval steps, since speed never justifies sending an unchecked medical response.

How do you handle a reviewer from another function who wants to change your medical wording in a way you think is misleading?

What they are checking: Whether they will defend scientific accuracy firmly while staying collaborative, because misleading medical wording can harm patients and the company.

About the work

A physician sends an unsolicited question about using one of our products off label. Walk me through how you respond.

What they are checking: Whether they handle off-label questions in a balanced, non-promotional and compliant way, because mistakes here create serious regulatory and legal exposure.

How do you build a global content response document from scratch, and how do you keep it current?

What they are checking: Process for developing and maintaining GCs with literature and guidelines.

What is the difference between a request from a field medical team and one from a commercial team, and how does that change what you can provide?

What they are checking: Firm understanding of the line between medical and promotional activity.

How do you evaluate the quality of a study before citing it in a response?

What they are checking: Whether they can critically appraise study quality before citing it, because medical information responses must rest on sound evidence.

What do you understand Data on File to be, and what makes a Data on File document defensible?

What they are checking: Whether they understand how Data on File is used to substantiate claims and what makes it defensible if challenged.

Practice this interview out loud.

Offer builds a real interview for this exact role at AbbVie from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by AbbVie.

Responsible for providing accurate, timely, and unbiased medical information (MI) for the assigned therapeutic area(s). This includes establishing, maintaining, and utilizing product/disease state subject matter expertise to respond to unsolicited unfacilitated inquiries from HCPs and consumers, requests submitted by in-field Medical and Commercial teams, and MI inquiries escalated from affiliates and MI Call Center staff, and managing the development, approval, and maintenance of global and region-specific medical/technical global content (GC) response documents used for product inquiries from internal customers such as country affiliate staff, and from external customers including healthcare professionals (eg, external experts, physicians, pharmacists, nurses, etc.) and consumers. Responsibilities • Provides timely and accurate development of GCs, summarizes literature and clinical guidelines, and assists in the development/approval of Data on File in accordance with established policies and practice standards. Ensures content conveys a clear and appropriate medical message. Provides review and approval of medical content, including complex and sensitive information. Ensures compliance with regulatory and corporate requirements. • Represents AbbVie MI at global and key scientific conferences, as required. • Able to evaluate data, and maintain an in-depth understanding of product knowledge, associated disease states, treatment guidelines, labeling, and relevant internal data for assigned therapeutic area. • May serve as an active member on cross-functional teams (eg, Global and/or Area/Local Medical Affairs teams), representing the Medical Information function for products with limited complexity and/or multiple indications. May receive direction from more senior members of medical information. • May partner with internal colleagues (Hub management, Global/Regional TA Leads, Area/Regional medical, Affiliate MI teams) to ensure creation of relevant core content to meet customer needs. • Assists in providing solutions to deliver medical information to customers in unique and innovative ways (eg, SMS, video, podcast). Commercially aware of the needs of internal and external customers. • Works with cross-functional colleagues to assist in the development of the Medical Value proposition for AbbVie reimbursement communications, including the AMCP dossiers. Creates and reviews dossier content as necessary. • Critically evaluates literature, interprets complex data, and adapts delivery of information to a variety of audiences. • Identify global medical information insights based on MI inquiries and partner with cross-functional colleagues to identify scientific gaps and strategic solutions. • Assist in the development and delivery of core content and general medical information training. Essential Skills/ Abilities Must be self-motivated, highly organized, detail-oriented and able to multitask with delivering high quality work. • Mastery of use of computer systems, database, and software applications, including Microsoft Office, Excel, PowerPoint and knowledge of medical information’s inquiry repository, such as Veeva Vault and Salesforce preferred. • Ability to coordinate and lead multidisciplinary and cross-functional meetings. Must possess excellent interpersonal, communication, and leadership skills. • Understanding of the legal and regulatory environment of pharmaceutical industry desired. • Possesses strong teamwork attributes and cultural sensitivity. • Must possess excellent oral and written English communication skills. Medical writing skills highly desired. • Experience in providing innovative and unique solutions for delivery of medical information desired. • Maintains expert understanding of product knowledge, labeling, and relevant data. Able to apply knowledge across multiple therapeutic areas. • Solid clinical understanding of disease states and the implications of treatment. Strong knowledge of clinical trial methodology, statistical concepts, and independent evaluation and interpretation of complex literature. • Bachelor’s degree in Nursing, PA, Pharmacy, PhD in Health Sciences, or MD/DO program. • Advanced degree preferred. • 2+ years of experience in the pharmaceutical industry or 4+ years of experience in health care related field preferred. • Substantial understanding of relevant therapeutic area(s) required, with a basic understanding of how medical information content and communications supports AbbVie business needs. • Drug Information residency preferred. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

Apply at AbbVie