Jobs › AbbVie

Manager, Global Medical Information

AbbVie · North Chicago, IL · Full time · Other

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to communicate complex or sensitive safety information clearly.

What they are checking: Clear and unbiased medical messaging when the stakes are high.

Tell me about representing your team at a scientific conference or meeting with external experts.

What they are checking: Whether they carry scientific credibility with outside experts, since representing the company at meetings requires both knowledge and professional judgment.

What would you do

A new trial is published that changes the picture for one of your therapeutic area products. What do you do in the next two weeks?

What they are checking: Whether they keep content current and prioritize updates sensibly when evidence shifts, so physicians never receive outdated information.

An affiliate escalates an inquiry that your existing GCs do not cover and they need it fast. How do you balance speed with review and approval?

What they are checking: Whether they can move quickly without skipping review and approval steps, since speed never justifies sending an unchecked medical response.

How do you handle a reviewer from another function who wants to change your medical wording in a way you think is misleading?

What they are checking: Whether they will defend scientific accuracy firmly while staying collaborative, because misleading medical wording can harm patients and the company.

About the work

A physician sends an unsolicited question about using one of our products off label. Walk me through how you respond.

What they are checking: Whether they handle off-label questions in a balanced, non-promotional and compliant way, because mistakes here create serious regulatory and legal exposure.

How do you build a global content response document from scratch, and how do you keep it current?

What they are checking: Process for developing and maintaining GCs with literature and guidelines.

What is the difference between a request from a field medical team and one from a commercial team, and how does that change what you can provide?

What they are checking: Firm understanding of the line between medical and promotional activity.

How do you evaluate the quality of a study before citing it in a response?

What they are checking: Whether they can critically appraise study quality before citing it, because medical information responses must rest on sound evidence.

What do you understand Data on File to be, and what makes a Data on File document defensible?

What they are checking: Whether they understand how Data on File is used to substantiate claims and what makes it defensible if challenged.

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The full job description

As published by AbbVie.

Responsible for providing complex medical information for the assigned therapeutic area(s). This includes developing, maintaining and using product/disease state subject matter expertise to respond to medical information inquiries escalated from affiliate and medical information call center staff, and managing the development, approval, and maintenance of global and region-specific medical/technical global core content (GCC) documents used for product inquiries from internal customers such as country affiliate staff, and from external customers including healthcare professionals (e.g., External Experts, physicians, pharmacists, nurses, etc.) and consumers. Responsibilities • Provides timely and accurate development of up to 60% of time on global core content, summarizes clinical guidelines, and assists in the development/approval of Data on File in accordance with established policies and practice standards. Ensures content conveys a clear and appropriate medical message. Provides review and approval of medical content, including complex and sensitive information. Ensures compliance with regulatory and corporate requirements. • Represents AbbVie Medical Information at global and key scientific conferences, as required. • Able to evaluate data, and maintain an in-depth understanding of product knowledge, associated disease states, treatment guidelines, labeling, and relevant internal data for assigned therapeutic area. • May serve as an active member of Global and/or Area/Local Medical Affairs and/or commercial teams for products with limited complexity and/or indications. May receive direction from more senior members of medical information. • May partner with internal colleagues (Brand Teams, Hub management, Global/Regional TA Leads, Area/Regional medical) to ensure creation of relevant core content to meet customer needs. • Assists in providing solutions to deliver medical information to customers in unique and innovative ways (e.g. SMS, video, podcast). Commercially aware of the needs of internal and external customers. • Critically evaluates literature, interprets complex data, and adapts delivery of information to a variety of audiences. • Identify global medical information insights based on Medical Information inquiries and partner with cross-functional colleagues to identify scientific gaps and strategic solutions. • Assist in the development and delivery of core content and general medical information training. • Bachelor’s degree in Nursing, PA, Pharmacy, PhD in Health Sciences, or MD/DO program. Advanced degree preferred. Achieved licensure for professional practice, if appropriate for field. • 2+ years of experience in the pharmaceutical industry, 4+ years’ experience in health care related field, or has participated in the AbbVie PDP program. Substantial understanding of relevant therapeutic area(s) required, with a basic understanding of how medical information content and communications supports AbbVie business needs. Drug Information residency preferred. • Ability to coordinate and lead multidisciplinary and cross-divisional meetings. Must possess excellent interpersonal, communication, and leadership skills. • Understanding of the legal and regulatory environment of pharmaceutical industry desired. • Possesses strong team work attributes and cultural sensitivity. • Must possess excellent oral and written English communication skills. Knowledge of a second language an advantage. • Experience in providing innovative and unique solutions for delivery of medical information desired. • Maintains expert understanding of product knowledge, labeling, and relevant data. Able to apply knowledge across multiple therapeutic areas. • Solid clinical understanding of disease states and the implications of treatment. Strong knowledge of clinical trial methodology, statistical concepts, and independent evaluation and interpretation of complex literature. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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