Jobs › Kraft Heinz

Manager Functional Capabilities & Learning Marketing and R&D

Kraft Heinz · Chicago, IL · $104,200–$130,200 a year · Full time

Posted Mar 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting says to think beyond just learning. Tell me about a time you combined training with process or technology changes to change behavior.

What they are checking: Whether they know training alone rarely changes behavior and can address the systems around it.

Tell me about managing an outside learning vendor. How did you make sure you got what you paid for?

What they are checking: Whether they manage vendors and budgets with clear expectations and accountability.

Tell me about a program you changed after feedback showed it wasn't working.

What they are checking: Whether they welcome feedback and improve programs continuously, as the posting expects.

What would you do

A zone functional lead says your global program doesn't fit their market. What do you do?

What they are checking: Whether they can localize programs thoughtfully while keeping the global standard intact.

You're running several programs at once with tight deadlines. How do you keep them on track?

What they are checking: Whether they have the project management skills to own a whole learning portfolio.

How do you get busy marketers to make time for learning?

What they are checking: Whether they can make learning relevant and practical enough that people choose to attend and apply it.

About the work

Walk me through how you would design a global learning program for marketers, from needs analysis to evaluation.

What they are checking: Whether they follow a sound instructional design process and start with business needs.

How would you build a capability program for R&D scientists that differs from one for marketers?

What they are checking: Whether they can tailor content and methods to very different audiences within one learning portfolio.

How do you decide when to use live in-person, virtual live, on-demand or a job aid?

What they are checking: Whether they match format to the skill, audience and budget rather than defaulting to one modality.

How do you measure whether a learning program actually improved performance?

What they are checking: Whether they can go beyond satisfaction scores to measure behavior change and business impact.

Practice this interview out loud.

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The full job description

As published by Kraft Heinz.

Job Description ​ ​ As a Capabilities & Learning Manager, you will join the Global Capabilities & Learning (C&L) Organization and be responsible for designing and delivering Capabilities & L earning P rograms , workshops, and resources that enhance the skills and knowledge of our teams, ultimately driving business growth and efficiency under the direction of the Director , Capabilities & Learning Marketing & R&D . ​ Essential Functions & Responsibilities • ​ ​ Own the design, development, and delivery of a capabilities & learning portfolio on a global scale, including overall project management, instructional design, budgeting, and vendor management where appropriate in partnership and collaboration with different solution partners ( e.g. Global and Zone F unctional L eads , IT, and HRBPs ) . • ​ Foster a culture of continuous learning and improvement, encouraging feedback and innovation. • ​ Think beyond just learning, driving integrated approach that encompasses process and technology to truly unlock behavior change • ​ Design the end-to-end learning experience for curriculums across a variety of modalities including live in-person, virtual live , on-demand, and job-aides. • ​ Measure and evaluate the effectiveness of programs, identifying areas for improvement and implementing changes as needed. • ​ Manage budget and resources to ensure effective and efficient delivery of Capability & Learning programs. Expected Experience & Required Skills • ​ ​ P roven track record of designing and delivering successful l earning & capability experiences across multiple modalities that drive business results • ​ S trong leadership and collaboration skills, with experience managing cross-functional teams and external partners • ​ E xcellent communication and presentation skills, with the ability to engage and influence senior leaders • ​ Strong analytical and problem-solving skills, with experience measuring and evaluating program effectiveness • ​ 3+ years of e xperience working in a global organization, with understanding of cultural and regional nuances • ​ Bachelor's degree in a related field; advanced degree preferred Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. New Hire Base Salary Range: $104,200.00 - $130,200.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs • Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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