JobsAdvocate Health

Manager Facilities Operations

Advocate Health · Burlington, WI

Posted Sep 16, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to staff a facilities department to cover a hospital operating 24 hours a day, every day of the year. How did you figure out the right staffing complement?

whether the candidate can translate a coverage requirement into a real staffing plan, not just say they staffed shifts before

Describe a building system failure you investigated. How did you get to the actual root cause instead of just fixing the symptom?

whether the candidate does real root cause analysis or just patches problems

Tell me about a time your department's budget or labor expenses were off track. How did you explain it to site administration and what did you change?

financial accountability and ability to communicate operational performance to non-facilities leadership

Give me an example of a larger scale project you helped coordinate in a facility, something with multiple departments involved. What was your specific role versus the project manager's?

clarity about their own scope of responsibility on complex projects and ability to work across departments

Tell me about a time you had to deliver difficult news or push back on a director or administrator about a facilities issue. How did you approach it?

communication skill with senior leadership and willingness to raise hard issues rather than avoid them

How do you run a team meeting so that information actually gets to your staff and sticks, instead of just going through the motions?

whether they have a real communication cadence and training process for frontline trades staff

Technical

Walk me through how you use a CMMS to manage preventive maintenance and figure out where the program is falling behind.

hands-on familiarity with computerized maintenance management systems versus surface-level exposure

How do you read and use an energy usage and efficiency report to actually change how the building is run?

whether energy management is a real skill or just a line item they've heard of

What regulatory codes and life safety requirements have you had to manage compliance against in a healthcare setting, and how did you keep records audit ready?

actual depth of healthcare regulatory knowledge versus general facilities experience

Situational

A joint commission survey is coming up next month and you find gaps in your inspection and testing records. What do you do first?

how the candidate prioritizes regulatory compliance under time pressure and whether they have a real audit process, not just good intentions

A chiller goes down on a Saturday night and it affects patient care areas. Walk me through what you do in the first hour.

crisis response, escalation judgment, and comfort being reached after hours in a hospital setting

Two of your trades staff disagree about how to fix a recurring HVAC issue and it's starting to affect patient comfort. How do you handle it?

conflict resolution and technical judgment when supervising skilled trades

If you inherited a department where preventive maintenance was chronically behind and morale was low, what would your first 90 days look like?

ability to prioritize and sequence turnaround work in a new operational environment

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The full job description

As published by Advocate Health.

Department: 11917 AMC Summit - Facilities Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: First Shift with occasional off hours for urgent issues Pay Range: $47.50 - $71.25 Major Responsibilities   • Establish staffing complement  and  staff readiness  appropriate to  support a facility 24/7/365.   • Recommend, improve, evaluate,  maintain , and administer maintenance  and asset  programs in support of the departmental and organizational mission and goals.   • Understand and  utilize  all management tools including budget reports, CMMS dashboards, and energy usage and efficiency reporting.    • Adhere to all regulatory compliance codes .   Schedule and  maintain  records of all required inspection,  testing,  maintenance ,  and drills.    • Evaluate and analyze  root   cause  of building system failures. Develop recommendations and implement solutions to avoid future failures and  disruptions .   • Assist  in the development of business unit and enterprise goals, staffing, incident  prevention  and productivity standards and develop departmental goals and  objectives .   • Coordinate interdepartmental and intradepartmental services. Maintain excellent communications with Administration, Director, staff,  patients  and families.   • Support coordination and implementation of larger scale projects throughout the facility( ies ) assigned.   • Coordinate the implementation of standardized record keeping and reporting for assigned department as specified by FMG policies and procedures. Manage an effective audit program to ensure  timely  compliance.   • Conduct routine team/staff meetings for teammate training and  timely  distribution of information related to the department and organization.   • Interface with site administration on monthly budget performance,  productivity,  and labor expenses.    Minimum Job Requirements  Education • High School Diploma or GED.  Certification / Registration / License  • Valid Driver’s License.  Experience • Trades Certificate with 3 years of progressive leadership experience or 5 years progressive leadership experience.     Knowledge / Skills / Abilities   • Leadership in a facility operations/maintenance environment.  • Competency in the use of computers and technology, including Microsoft Office 365.  Physical Requirements and Working Conditions   Preferred Job Requirements  Preferred Education    • Associate degree or BS/BA degree  Preferred Experience • 7+ years progressive leadership experience. 5 years healthcare facilities experience or 7 years facilities or property maintenance experience.  Preferred Certification / Registration / License  • Trades license and/or CHFM.  This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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