JobsAdvocate Health

LPN or Medical Assistant (MA) - Occupational Medicine

Advocate Health · Pleasant Prairie, WI

Posted Sep 15, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you drew blood or collected a specimen from a patient who was nervous or difficult to stick.

real phlebotomy competence and bedside manner under a common everyday challenge

Tell me about a time you gave a medication or vaccine and something didn't go as planned, like a reaction or a wrong dose caught in time.

honesty about mistakes or near-misses and whether they follow safety protocol under pressure

Describe a time you had to calm down a patient or family member who was escalating, maybe raising their voice or getting physical.

actual verbal de-escalation skill versus just knowing the policy exists

Tell me about a day where the schedule fell apart, patients ran late, and a provider needed something from you right away. How did you prioritize?

ability to stay organized and calm during the chaotic pace typical of ambulatory occupational medicine clinics

Technical

Walk me through how you'd handle a DOT physical exam from start to finish, including what you're checking for and what paperwork has to be right.

whether the candidate actually knows the DOT exam process and documentation requirements, not just general vitals

What point-of-care tests have you run, and what do you do if a result looks off or doesn't match how the patient looks or feels?

depth of hands-on lab experience and judgment about when to flag something to the provider

How do you document a visit in the electronic health record so that another teammate picking up the chart later knows exactly what happened?

attention to charting accuracy and understanding of continuity of care across a shared EHR

What's your experience with travel medicine visits, like vaccines or health counseling for someone heading overseas for work?

whether the candidate has relevant exposure to this specific service line or would need training

Situational

You're covering Pleasant Prairie, Franklin, and Mount Pleasant clinics in the same week. How do you keep track of what's different at each site, like supplies or provider preferences?

how the candidate handles the logistics and mental switching of a multi-site role without dropping details

A patient comes in for a work-related injury and is angry about being sent by their employer instead of choosing their own doctor. How do you handle that conversation?

ability to de-escalate frustration while staying neutral between patient and employer interests

A patient needs a sliding transfer and you only have one other person available who's also busy. What do you do?

judgment about safety, teamwork, and when to ask for help versus proceed alone

How would you explain a work restriction or return-to-work note to a patient who disagrees with what the provider decided?

communication skill and understanding of staying within scope while supporting the provider's decision

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Advocate Health.

Department: 08610 AMG AHC Kenosha - Occupational Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday: 8:00am-4:30pm. Coverage for Pleasant Prairie, Franklin and Mount Pleasant clinics Pay Range: $21.85 - $36.15 Job   Description   Summary:   Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.     Where You Will Work :   With our occupational health services, we can help you stay healthy, safe, and productive at work. Our offerings range from high-quality preventive care to treatment for work-related illnesses and injuries. You can find help for your occupational health needs at a location near you. Occupational health provides services for physical exams, travel medicine,   DOT exams , and work -related injury care.     We’re Looking For:   Medical Assistant:   • High School Diploma or GED required.       • M ust   have a medical assistant diploma from an accredited institute or 2 years of verifiable medical assistant experience or be a certified MA with 2 years of verifiable medical assistant experience, to qualify.   • Phlebotomy   skills are   preferred .   LPN:   • Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing     What   You’ll   Do:   As a   Medical Assistant   or LPN ,   you’ll   play a vital role   in   the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day .     As a key member of the ambulatory care team, you will:    • Welcome patients and support their transition into care.    • Take and record vital signs, medical histories, and health screenings.    • Prepare patients for exams and assist providers during procedures.    • Administer medications and vaccines as directed.    • Perform lab-related tasks including specimen collection and point-of-care testing.    • Document care accurately in the electronic health record.    • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.     About This Location:   Aurora Medical Group (AMG) is part of   Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.     Your feedback matters.   Every   teammate’s   voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.     Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.    • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.    • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.    • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.    • Maneuver foot pedals on carts or machines.    • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.    • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.    • Must be able to respond quickly to changes in patient and/or unit conditions.    • Physical Abilities Testing may be required.    • Additional   department specific physical requirements may be   identified   for unique responsibilities within the department by the nurse leader.     Ready to Take the Next Step:   Apply Now!   Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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