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LPN - CMA - Family Practice

ThedaCare · Neenah, WI · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a clinic run on time when the day got hectic.

What they are checking: Whether they anticipate needs and keep patients informed.

How do you adapt the way you talk with a child, a teenager and an older adult?

What they are checking: Whether they can build trust with patients of all ages in family practice.

What would you do

A patient calls and says they have chest pain but want to wait for an appointment next week. What do you do?

What they are checking: Whether they recognize emergencies over the phone and direct the patient to urgent care.

A patient is angry about a bill or a wait. How do you respond?

What they are checking: Whether they stay calm, listen and connect the patient to the right person.

How do you protect privacy when patients are your neighbors or people you know?

What they are checking: Whether they keep information confidential even in a close community.

What would you do if a provider asked you to do something you weren't trained for?

What they are checking: Whether they speak up and ask for training instead of guessing.

About the work

Walk me through how you get a patient ready for the provider in a family practice visit.

What they are checking: Whether they gather vitals, medications, history and concerns quickly and accurately.

How do you give vaccines to children and adults safely?

What they are checking: Whether they check schedules, consent, doses and documentation every time.

How do you handle refill requests and patient messages in the inbox?

What they are checking: Whether they follow clinic protocols and route clinical questions correctly.

What point-of-care tests have you done, like strep or glucose, and how do you make sure results are accurate?

What they are checking: Whether they follow test procedures and quality checks.

Practice this interview out loud.

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The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : POSITION SUMMARY: The Ambulatory Licensed Practical Nurse, under the supervision of a registered nurse, advanced practice clinician, or physician provides patient-centered, specialized, evidence-based nursing care across the continuum through an interprofessional approach to treatment, research, education, and advocacy. Contributes to the goals of the department by being accountable for the delivery of compassionate and safe care within the scope of practice as defined by the Wisconsin Board of Nursing and ThedaCare policy. Through collaborative practice with members of the care team, is responsible for patient outcomes that meet the high quality of care provided by ThedaCare. Furthers the professional practice of nursing at ThedaCare that involves the promotion of a culture of innovation and a commitment to growth and professional development. Job Description: Schedule: Monday–Friday: Hours scheduled between 6:45 AM and 6:30 PM No Weekends No Holidays KEY ACCOUNTABILITIES: • Performs delegated tasks using evidence-based practice and specific competencies to collect data on the physical condition and nursing needs of patients, and assists with implementing the plan of care. • Assists in meeting the care needs of the patient in collaboration with the interprofessional team to provide the highest quality of care and clinical outcomes. • Demonstrates clinical expertise in the provision of care in the clinical specialty assigned and performs all functions of the licensed practical nurse that are age appropriate, developmentally sensitive, and culturally specific. • Identifies ways to improve the patient’s experience of care, streamline care processes, and lower costs while promoting quality to improve patient, family, and team member satisfaction. • Contributes to a professional environment that encourages mentoring, engagement, and development to retain expert clinicians. • Maintains positive relationships with physicians and other interprofessional team members, collaborating to problem solve and to improve patient care. • Demonstrates, anticipates, and proactively manages risk to prevent crises. Performs skillfully in life threatening emergencies, matching demands and resources during crises situations. • Rooms the patient, obtains and documents vital signs and pertinent health information, validates medication reconciliation completion, and prepares patient for examination. • Provides documentation support for complex documentation in electronic health record during provider visit. • Assesses and addresses situations or decisions to ensure patient concerns and needs are met. • Complete medication refills, prior authorizations, forms, and in-basket work per the associated protocols within scope of licensure. • Reinforces patient education to improve care outcomes and safe patient practices. • Performs and document tests or procedures including, but not limited to complex dressing changes, intravenous therapy interventions, invasive specimen collection, and others within scope of licensure. • Assists in discharging the patient at the completion of the office visit reinforcing the after-visit summary. • Aids in the completion of medication, laboratory, and radiology orders as needed. • Demonstrates professional and therapeutic relationships with patients, families, team members, and providers. • Participates in patient panel management. • Works with care team members to monitor patients who would benefit from recommended health screening, preventative services, and established chronic disease tracking interventions. Inform patient of results. • Other duties as assigned. QUALIFICATIONS: • Current Wisconsin LPN Licensure • American Heart Association Healthcare Provider Basic Life Support (BLS) QUALIFICATIONS: • Valid certification or registration through the American Association of Medical Assistants (AAMA) or American Medical Technologist (AMT) or National Healthcare Association (NHA) or National Center for Competency Testing (NCCT) or a valid State of Wisconsin Licensed Practical Nurse license. Some departments may require additional certifications. • American Heart Association Healthcare Provider Basic Life Support (BLS). PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of Fifty (50) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: • Frequent exposure to sharp objects and instruments. • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock • Occasional high noise level in work environment • Standing and/or walking for extended periods of time • Transporting patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed • Possible exposure to communicable diseases, hazardous materials, and pharmacological agents • Occasional contact with aggressive and or combative patients. Position requires compliance with department specific competencies. Scheduled Weekly Hours: 34 Scheduled FTE: 0.85 Location: ThedaCare Physicians - Neenah - Neenah,Wisconsin Overtime Exempt: No Worker Shift Details: Days

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