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Loss Control Service Consultant – Construction

Starr Insurance · Chicago, IL · $100,000–$150,000 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you used loss development trends on a book to send resources somewhere before losses got worse.

What they are checking: Whether they act on data proactively, since the posting ties loss control directly to profitability and retention.

Describe a time a contractor pushed back on your recommendations. How did you get them to act?

What they are checking: Influence without authority, because loss control only works if insureds actually change what they do.

How do you coach a newer consultant whose reports are technically correct but don't help the underwriter make a decision?

What they are checking: Ability to raise team quality, since the role includes coaching and quality assurance across service activities.

What would you do

You coordinate internal and vendor loss control work. A vendor's survey reports keep coming back thin and late. How do you handle it?

What they are checking: Whether they hold vendors to standards with clear feedback and coaching instead of quietly redoing the work.

An underwriter wants to renew a key account, but your last visit found serious fall protection gaps. What do you tell them?

What they are checking: Whether they give underwriters an honest risk picture while still offering a path to keep a good account.

A large account has two serious injuries in a quarter. Walk me through how you'd respond in the first two weeks.

What they are checking: Whether they can organize a fast, practical response that protects the account and the book.

About the work

You'd oversee loss control service direction for a regional office. How do you decide which construction accounts get the most service attention?

What they are checking: Whether they can prioritize limited resources by exposure and profitability instead of treating every account the same.

How do you evaluate a new construction account during underwriting to tell whether it's a quality account worth adding?

What they are checking: Their ability to read safety culture and controls on a jobsite, which feeds directly into account selection.

How do you decide whether an account needs a specialist, like a crane or excavation expert, versus a generalist consultant?

What they are checking: Judgment in matching technical skill sets to exposures, which the posting lists as a core decision.

What are the leading indicators you look at on a construction site beyond OSHA recordables?

What they are checking: Depth of construction safety knowledge and whether they look past lagging numbers to real site behavior.

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The full job description

As published by Starr Insurance.

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. RESPONSIBILITIES • Position oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office. • Helps to ensure quality accounts are added to the portfolio while also assessing individual account service needs once bound. • Monitors loss development on the book of business and readily perform and deploy loss control resources where needed to maintain profitability and retention of key accounts. • Coordinate and oversee service account internal and vendor loss control activities , provide feedback and coaching to maximize performance based on predetermined standards. • Determines how best to align internal and/or specialist service providers based on technical skill sets. • Responsible for performing account coordination, directing work, quality assurance, problem solving and solutions management. • Act as an underwriting and customer technical resource for key industries, casualty lines of coverage including products liability to help make better informed pricing decisions. • Assist in pre-sale meetings with large, high-profile accounts. QUALIFICATIONS : • At least 5+ years of risk assessment, commercial insurance operations or private industry risk management role. • Thorough knowledge of commercial insurance coverage’s & underwriting process. • Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships. • Demonstrated ability to identify and set priorities and commit to and meet deadlines in a fast-paced self-starting environment. • Demonstrated success in team building, multi-tasking, problem solving and conflict resolution. Excellent coaching and mentoring skills. • A deep understanding of Product Liability exposures, controls and experience preferred. • The complexity and/or size of book of business is significant. Account management experience is preferred. The candidate will generally work as a member of a team but depending on scope of assigned duties and services may be assigned to his or her own project and/or oversee projects, tasks and training of others within assigned specialty. • Candidates must be comfortable working directly with underwriters, brokers, and insureds. • Candidates must have excellent planning and negotiating skills; strong verbal, written and interpersonal skills; and advanced proficiency in computer applications and software. • Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CPCU, AU, ARM, CRM, CFPS, CSP, CIH, CPE, etc. are desirable but not required. This role can be based near a Starr Office anywhere in the United States For individuals assigned and/or hired to work in California, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $100,000 - $150,000. #LI-SB1 Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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