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Certified Medical Assistant - Primary Care Clinic

SSM Health · Salem, WI · $18.09–$32.18 an hour · Full time

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Primary care sees all ages and many conditions. Tell me about your clinic experience and the patients you saw most.

What they are checking: Whether they can handle the variety of a primary care day in a place like Salem.

Tell me about a time you helped a patient who was struggling to follow their care plan.

What they are checking: Whether they listen and look for real barriers like cost or transportation, which matter in rural areas.

What would you do

A patient calls with chest pain and wants an appointment next week. What do you do?

What they are checking: Whether they recognize an emergency on the phone and direct the patient to urgent care right away.

A provider is running late and you have patients waiting. What do you do?

What they are checking: Whether they communicate with patients and help the clinic flow.

How do you handle a patient who is angry about a billing issue or a long wait?

What they are checking: Whether they stay calm, listen and connect the patient with the right help.

What do you do if you're asked to do something outside your scope as an LPN?

What they are checking: Whether they know their license limits and speak up.

About the work

Walk me through rooming a patient for an annual wellness visit.

What they are checking: Whether they collect vitals, screenings and history that support preventive care.

How do you give vaccines safely, including checking for contraindications and documenting them?

What they are checking: Whether they follow vaccine safety steps every time, including storage and records.

How do you teach a newly diagnosed diabetic patient to check their blood sugar?

What they are checking: Whether they can explain clearly and confirm the patient understands.

How do you manage your inbox of refill requests, results and messages?

What they are checking: Whether they have a system to keep up so patients aren't left waiting.

Practice this interview out loud.

Offer builds a real interview for this exact role at SSM Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling IL-SSM Health Medical Group Salem Worker Type: Regular Job Highlights: Join a team where your work matters— every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact. In this role, you will provide hands-on support in a fast-paced care environment where every shift makes a direct impact on patients and families. These positions may be filled by a Medical Assistant, Certified/Registered Medical Assistant, or Licensed Practical Nurse based on the candidate's credentials Department: Primary Care Clinic Schedule: Day shift, Monday-Friday, no nights, weekends, holidays or on-call requirements Apply today. SSM Health – We bring out the incredible in you, every day. Pay Range: $18.09 - $32.18 Pay Rate Type: Hourly SSM Health values the skills and talents that each team member brings to our organization. Compensation for this role is based on a variety of components including relevant experience, labor market, and other qualifications. The posted pay range for this position is what SSM Health reasonably expects, in good faith, to offer based on the circumstances at the time of posting. SSM Health may ultimately pay more or less than the posted range as permitted by law. Job Summary: Provides care to patients under the direction of a registered nurse or physician, functioning within the scope of license. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Contributes to the assessment of patients and ensures the well-being of patients. • Administers medications and observes patients for adverse reactions to medications or treatments. • Performs laboratory tests and therapeutic services. • Educates patients/families about disease treatment plan including self care post discharge, holistic health needs, available resources and follow up care. • May documents the provider's encounter with patients. Lists all proper diagnoses and symptoms, as well as discharge/follow-up instructions and prescriptions, as indicated by the provider. • May transcribes patient orders including laboratory tests, radiology tests and medications. Completes patient's charts by transcribing results of any labs, x-rays, or other evaluations. Continuously checks the progress of data availability for orders, to ensure the patient's workup is complete so that the provider is able to make treatment decisions regarding that patient. • May transcribes consultations or discussions with family and/or the patient's private physician or the on-call physician. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • Graduate of an accredited school of nursing or education equivalency for licensing EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant use of speech to share information through oral communication. • Constant standing and walking. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, reaching and keyboard use/data entry. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of smell to detect/recognize odors. • Frequent use of hearing to receive oral communication, distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving of patients. • Occasional bending, stooping, kneeling, squatting, twisting, gripping and repetitive foot/leg and hand/arm movements. • Occasional driving. • Rare crawling and running. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Licensed Practical Nurse (LPN) - Illinois Department of Financial and Professional Regulation (IDFPR) State of Work Location: Missouri, Oklahoma, Wisconsin • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Licensed Practical Nurse (LPN) Nurse Licensure Issued by Compact State Work Shift: Day Shift (United States of America) Job Type: Employee Department: 7045000207 Salem Primary Care Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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