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Certified Medical Assistant Primary Care/Pediatrics Tinley Park

Trinity Health · Tinley Park, IL · $18.16–$28.14 an hour · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a patient arrived late and the schedule was already behind.

What they are checking: Balancing flow, fairness and patient needs in a busy clinic.

Tell me about a time you worked with a coworker who did things differently than you.

What they are checking: Team play in a clinic where MAs share tasks across providers.

What does being a great team player mean to you in a clinic?

What they are checking: Concrete examples of helping others, since the posting asks for a strong team player.

What would you do

This role moves between primary care, pediatrics, ENT and GYN. How do you room a patient differently for each?

What they are checking: Understanding that each specialty needs different prep, supplies and questions.

How do you help a nervous child and their parent during a shot or exam?

What they are checking: Calm, kind skills with children and families in a pediatric clinic.

A patient tells you about a symptom that sounds serious while you're taking vitals. What do you do?

What they are checking: Recognizing urgent symptoms and escalating to the provider immediately.

About the work

Walk me through how you room a patient, from calling them back to handing off to the provider.

What they are checking: A complete, organized rooming process including vitals, history, medications and reason for visit.

What do you check before you give a vaccine to a child?

What they are checking: Safe medication administration habits, including right patient, right vaccine, right dose and consent.

How do you prepare for and assist with a GYN exam while protecting the patient's comfort and privacy?

What they are checking: Respectful chaperoning and correct setup for sensitive exams.

How do you make sure messages and test results get to the right provider and back to the patient?

What they are checking: Reliable follow-through on communication tasks, which are easy to drop in a busy office.

Practice this interview out loud.

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The full job description

As published by Trinity Health.

Employment Type: Full time Shift: Day Shift Description: Our CMA will work between Primary Care and Pediatrics Our clinic in Tinley Park is looking for CMA who is a great team player, patient centered and who loves working with a variety of patients. 5 8 hour shifts per week. This Certified Medical Assistant will be responsible for the ENT, GYNE, and Primary Care will also room various specialties Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including  Loyola University Medical Center ,  Gottlieb Memorial Hospital , and  MacNeal Hospital . The certified Medical Assistant Utilizes a defined skill set consistent with the basic educational program, certification, and relevant work experience to deliver direct care to the patient in the ambulatory setting. Working under the direct supervision/licensure of the physician, the Medical Assistant is an integral member of the health care team and is responsible for coordinating the pre/intra/post aspects of the medical visit. Those include direct care, registration & scheduling, physician-patient communication and other office-related tasks. In addition, will administer medication and works directly with other health care professionals at the site as well as ancillary department and services to coordinate care. Direct Care: Provides care to the patient and support to the physician throughout the entire visit, beginning at the time of arrival at the reception desk, during the visit, and completion of the check out process. This includes but is not limited to history taking, assisting with routine tasks and procedures, telephone messaging, scheduling and visit follow up orders. Works under the supervision of a registered professional nurse when additional skill, assessment and expertise are needed, or in the absence of the physician What we offer: Tuition reimbursement for all full and part-time colleagues effective first day of employment · 100% paid tuition for ASN to BSN program (paid directly to learning partner) · Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.) · Retirement savings account with employer match · Generous paid time off program + 7 paid holidays · No mandatory overtime · Employee referral incentive program · DailyPay! Work today/Get paid today · Colleague well-being resources What you will need for this job: Required: High School Diploma plus training acquired through work experience or education Specify Degree(s): Successful completion of accredited medical assistant program Minimum Experience: Preferred: At least one year of previous job-related experience Licensure/Certifications: Must possess at least one (1) of the following Medical Assistant credentials within six (6) months of hire: · American Association of Medical Assistants (AAMA) · American Medical Technologists (AMT) · National Center for Competency Testing (NCCT) · National Healthcareer Association (NHA) CPR/BLS by the American Heart Association – upon hire Compensation: Pay Range: $18.16 - 28.14 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits: Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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