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This position has closed. Northwestern Medicine removed this listing from their careers page on Oct 5, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Lead Continuous Visual Monitoring Technician-Delnor Patient Monitoring Full Time Days

Northwestern Medicine · Geneva, IL · Full time · Health Care Provider

Posted Sep 17, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How would you train someone new to do this well?

What they are checking: A lead carries the standard for the team and training is where it is set.

Five eight-hour day shifts a week, seven to half past three, with every other weekend. How does that fit your life?

What they are checking: The posting states the whole pattern precisely.

How do you stay alert through a full shift of watching screens?

What they are checking: Whether they have thought about the hardest practical part of the job.

What would you do

A patient starts to get out of bed on the monitor. Walk me through what you do.

What they are checking: The moment the whole role exists for, and seconds matter.

You are watching several patients at once. How do you keep your attention on all of them?

What they are checking: The posting names monitoring multiple patients, and vigilance is the real difficulty.

How do you talk to a patient through a monitor without frightening them?

What they are checking: Two-way audio is how this role intervenes and the tone decides whether it works.

As the lead, how would you support a technician who missed something?

What they are checking: The role is a lead, and how they handle a miss shapes whether it gets reported next time.

How do you handle the privacy of patients you are watching all shift?

What they are checking: Continuous video of a patient is intrusive, and respect for it is not automatic.

How do you decide when to call the unit rather than wait?

What they are checking: Escalating early is always right here, and hesitation is what causes harm.

About the work

Tell me about watching patients on continuous video monitoring.

What they are checking: The posting names continuous safety observation via video of patients at risk of injuring themselves.

Practice this interview out loud.

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Practice this out loud

The full job description

As published by Northwestern Medicine.

This position is an onsite position at Delnor Hospital, the schedule for this position is five 8-hour shifts per week 7a - 3:30p with every other weekend (Saturday and Sunday) and rotating holidays throughout the year required. The Lead Continuous Visual Monitoring Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Provides continuous safety observation via continuous video monitoring, of patients identified to be at risk for causing injury to themselves or to others. Responsibilities include, but are not limited to: offering basic comfort measures to help the patient relax and addressing the emotional needs of specific patients served, including the use of encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of this role as appropriate. • Monitors multiple patients via continuous video monitoring on site at Delnor Hospital. Responsibilities include, but are not limited to: providing effective verbal redirection of designated remote continuous observation patients from engaging in risk behaviors and summoning appropriate staff via communication device/STAT Alert Alarm when appropriate. • Intake operations to receive order, set up Artisight camera and enters patient info, receives hand off from unit staff - ensures camera is functioning properly and finally assigns patient to CVM tech. • Discharge - ensure order is discontinued in Epic • Cross check orders vs camera numbers • Assists with high acuity patients • trouble shoots with IT, artisight, epic, etc • data collection including per hospital and camera usage • staffing to include: • daily assignment for next shift • • admission/discharge management • • liaison with staffing office • • • • break coverage • overall scheduling for assigned shift • leads shift huddle • Primary onboarding team member and will schedule orientation, facilitate check-ins and ensure competencies are completed timely Required: • High School diploma or equivalent Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.