JobsAdvocate Health

Lab Assistant/Full-Time/3rd Shift/Rosemont

Advocate Health · Rosemont, IL

Posted Sep 17, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to handle several urgent tasks at once with people waiting on you. How did you decide what to do first?

ability to prioritize under pressure in a fast-paced, multi-task environment

Tell me about a time a coworker or new employee needed help learning a task. How did you approach teaching them?

willingness and ability to train others, since the role includes acting as a resource for new staff

Tell me about a time you caught a mistake, either yours or someone else's, before it caused a bigger problem.

attention to detail and willingness to flag errors rather than let them slide

Describe a time you had to stay calm while dealing with blood or body fluid exposure risk, or another situation that required following strict safety procedure.

comfort with biohazard exposure and adherence to PPE and safety protocol

Tell me about a time you had to deal with an upset patient or visitor. What did you say or do?

interpersonal skill in de-escalating patient-facing friction

Technical

What steps would you take if you noticed a specimen tube was leaking or damaged when it came in for processing?

knowledge of safe handling and biohazard procedures

Can you describe your experience entering or verifying information in a computer system, especially anything similar to lab or order entry software?

comfort level and accuracy with data entry systems used for test requests

What does aliquoting mean to you, and why does keeping specimen identity intact during that process matter?

basic understanding of specimen processing accuracy and chain of custody

How do you keep track of inventory or supplies so nothing runs out unexpectedly during a shift?

organizational habits relevant to the supply ordering and tracking duties

Situational

Walk me through what you would do if a specimen arrives at your station with a label that doesn't match the requisition.

whether the candidate follows specimen identification protocol rather than guessing or forcing a match

How would you handle a phone call from a doctor's office that's frustrated because they think their results are late?

customer service composure with clinical stakeholders under stress

This position works third shift, from 9 p.m. to 5:30 a.m., with rotating weekends and holidays. What has your experience been working overnight or rotating schedules, and how do you manage staying sharp during those hours?

realistic fit with the shift demands and self-awareness about fatigue management

If you got a requisition missing the diagnosis code or insurance information needed for billing, what would you do?

knowledge of billing verification steps and problem-solving without stalling workflow

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The full job description

As published by Advocate Health.

Department: 60352 IL ACL Laboratories - IL Central Lab: Spec Process Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Full-time 3rd shift hours from 9:00 p.m. - 5:30 a.m. with rotating weekends and holidays Pay Range: $19.80 - $29.70 Major Responsibilities: • Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests. • Obtains billing/insurance information and/or verifies diagnosis code information. • Enters and verifies test requests into the laboratories' computer system. • Answers and screens telephone calls. • Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval. • Processes specimens for testing, including aliquoting, while maintaining proper specimen identification. • Reviews various pending and management reports. Generates and distributes reports. • Assists with inventory and ordering of supplies. • Maintains and files copies of orders, reports and/or correspondence. • Acts as a resource and trains new employees. Education Required: • High school diploma or equivalent Knowledge, Skills & Abilities Required: • Excellent communication skills. • Basic computer skills including experience using computer software applications. • Keyboarding and typing skills. • Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision. • Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees. Physical Requirements and Working Conditions: • Operates all equipment necessary to perform the job. • Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs. • Must be able to sit, stand, walk, and bend the majority of the workday. • May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents. • Will be exposed to human blood and body fluids. • Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed. • Must be able to handle stressful situations in a calm and professional manner.   This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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