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Key Account (Outside Sales) Executive, Central Illinois

Labcorp · Springfield, IL · $60,000–$75,000 a year · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an outside sales territory you managed. How did you grow it?

What they are checking: Whether they have a real track record of growing accounts, not just maintaining them.

Tell me about a time you acted as the go-between for a customer and an operations team.

What they are checking: Whether they can solve service problems internally and keep the client informed.

Tell me about a sale you lost. What did you learn?

What they are checking: Whether they reflect honestly and adjust their approach after a loss.

How do you manage your time when your territory covers a lot of driving?

What they are checking: Whether they plan routes and visits to make the most of time on the road.

What would you do

How would you plan your first 90 days covering Central Illinois?

What they are checking: Whether they can map accounts, prioritize visits and build relationships across a wide territory.

A large physician practice is unhappy with turnaround times and is talking to a competitor. What do you do?

What they are checking: Whether they act quickly, involve operations and rebuild trust before the account leaves.

How would you upsell additional testing services to an account without seeming pushy?

What they are checking: Whether they lead with the client's clinical needs rather than just pushing more tests.

How do you keep customers loyal over the long run?

What they are checking: Whether they understand retention comes from consistent service and follow-through.

About the work

What do you know about how physician offices choose a lab?

What they are checking: Whether they understand drivers like insurance coverage, turnaround, ease of ordering and service.

How do you track your accounts and sales activity?

What they are checking: Whether they use a CRM and data to plan rather than relying on memory.

Practice this interview out loud.

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The full job description

As published by Labcorp.

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Key Account (Outside Sales) Executive to join our team in supporting Central Illinois. Essential Duties and Responsibilities : • Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory • Act as a liaison between the client and the Labcorp operations team in relation to client needs • Provide ongoing service and problem resolution to customer base • Ensure customer retention by providing superior customer service • Recommend solutions that are client focused and persuasive • Provide account management for client’s day-to-day operations • Upsell current book of business to increase organic growth • Work closely with senior sales representatives to grow book of business • Continuously provide educational material to the client base • Resolve any customer related issues in a timely manner • Meet and exceed monthly retention and upsell goals on a regular basis • Travel up to 25% Minimum Requirements: • High School Diploma or equivalent Preferred Qualifications: • Bachelor’s degree • 2 or more years of previous outside sales experience or account management Additional Job Standards: • Proven success managing a book of business • Experience in the healthcare industry is a plus • Superior customer service skills with the ability to build trust-based relationships • Effective communication skills, both written and verbal • Ability to deliver results in a fast-paced, competitive market • Excellent time management and organizational skills • Proficiency in Microsoft Office and Excel • Ability to travel overnight as needed • Valid driver’s license and clean driving record Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, Labcorp has an exciting opportunity for a Key Account Executive (Sales Representative). As a Key Account (Sales) Executive , you'll manage and grow a territory across Central Illinois , including Springfield, Champaign, Danville, and surrounding areas , serving as a trusted partner to healthcare providers while identifying and securing new business opportunities. The ideal candidate will reside within the territory. Pay Range: $60,000 - $75,000 base salary plus commission All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Variable Compensation: The position is also eligible for bonus and/or commissions under the applicable variable compensation plan. Bonus/commissions are earned based on achievement of performance metrics under the plan. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here . Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement .

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