Inside Sales Representative

Tell me about a time you kept going after a lot of rejection.

What they are checking: Whether they can handle the steady no's of outbound work without losing energy.

Tell me about a script or message you improved. How did you know it worked better?

What they are checking: Whether they test and give feedback on outreach, which the posting asks them to do.

How do you organize your day between calls, emails and follow-ups?

What they are checking: Whether they manage their time well enough to hit activity goals consistently.

A prospect says they are too busy to talk. What do you say?

What they are checking: Whether they can handle a basic objection and still try to secure a next step.

How would you explain Smart Care's value to someone who has never heard of the company?

What they are checking: Whether they can communicate the value proposition simply and clearly.

You have an SQL goal for the month and you are behind at the halfway point. What do you change?

What they are checking: Whether they adjust activity and approach rather than waiting for luck.

Walk me through how you would open a cold call to a restaurant general manager.

What they are checking: Whether they can earn a busy operator's attention in the first few seconds.

How do you decide whether a lead is qualified before handing it to a field salesperson?

What they are checking: Whether they understand need, budget, timeline and fit so field reps do not waste time.

How do you keep your CRM notes useful for the field rep who takes over the lead?

What they are checking: Whether they record details the rep can actually use in the first meeting.

What do you know about the sales funnel, and where does your role fit in it?

What they are checking: Whether they understand how their work hands off to field sales and supports revenue.