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Import/Export Analyst

Flex · Buffalo Grove, IL · Full time

Posted Aug 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found a compliance error and fixed it.

What they are checking: Whether they catch and correct mistakes before they become penalties or audits.

Tell me about a time you kept a customer happy when a shipment was late.

What they are checking: Whether they communicate early and honestly and offer options when logistics go wrong.

What would you do

How would you pick a carrier or forwarder for a time-sensitive shipment?

What they are checking: Whether they weigh cost, speed and reliability instead of always choosing the cheapest option.

A shipment is held by customs. What do you do?

What they are checking: Whether they work quickly with brokers and customs to resolve the hold and keep customers informed.

Tariff rates change suddenly on a key part. What do you do?

What they are checking: Whether they assess the cost impact quickly and share options with operations and customers.

About the work

Walk me through the documents you need to import a shipment into the U.S.

What they are checking: Whether they know commercial invoices, packing lists, bills of lading and entry filings.

How do you determine the correct HTS classification for a product?

What they are checking: Whether they understand tariff classification, which drives duty costs and compliance risk.

This role includes P and L control for the department. How do you keep freight and duty costs down?

What they are checking: Whether they think about cost drivers like mode, consolidation and duty programs.

What clauses do you look for when reviewing a contract for import compliance?

What they are checking: Whether they know to check Incoterms, title transfer and compliance responsibilities.

What export controls have you worked with, like EAR or ECCN classification?

What they are checking: Whether they understand export rules that can block shipments of certain products.

How do you keep import compliance records accurate and audit ready?

What they are checking: Whether they keep organized records that hold up when customs asks for them.

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The full job description

As published by Flex.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary General Purpose: The Import/Export Analyst will be responsible for providing operational expertise to enhance the efficiency and cost effectiveness of the department by establishing and maintaining strong customer relationships, liaising with operations, customers and carriers to ensure customer satisfaction and to deliver maximum advantage to the business. Principle Accountabilities : • Manage all imports and exports through airlines, haulers and customs. • Responsible for P&L control for department. Import Compliance • Reviews contracts for required clauses and identifies omissions. • Interfaces with internal and external customers, foreign order administration, freight forwarders, customs officers and other functional areas to ensure coordination and logistics of shipment. • Selects carrier/forwarder for shipment of products and prepares documents for freight forwarders. • Maintain accurate Import Compliance within the site for all inbound international shipments. • Implement and maintain record-keeping system to comply with U. S. Customs. • Conducts entry adjustments with U.S. Customs when necessary. • Perform regular audits as deemed mandatory with several departments to identify, disclose and work to fix any potential Import Compliance concerns in alignment with Trade Compliance Coordinators. • Code international freight invoices for inbound shipments, as well as domestic truck load shipments to unipersonal departments within the site. • Research short paid invoices and resolve any related issues. • Maintain and update inbound/outbound carrier routing guide for site per Corporate Logistics guidelines. • Distribute routing guides to Purchasing, Shipping and various other departments. • Notify departments within the site of any non-compliant issues. • File claims with the carrier/insurance companies per the Corporate Logistics procedure for compensation of lost/damaged freight while in the care of the carrier. • Maintain claims data and interact with Corporate Logistics and insurance company/carrier to resolve claim issues/questions. • Communicate with Purchasing and Manufacturing departments to hold up in part clarification. • Interacts with Corporate Trade Compliance to ensure Import/Export Compliance processes are up to date to meet U.S. customs rules and regulations • Ensure U.S. customs guidelines are followed by vendors, purchasing, broker, site logistics and other accountable parties. • Classify importing items with correct Harmonized Tariff Schedule (HTS) • Ensure Food and Drug Administration, Federal Communications Commission, U.S. Goods return forms and Fumigation Certificates are provided and on file for parts requiring this information. • Notify members of the site’s Compliance team should a discrepancy in the audit be noted and drive escalation as appropriate to resolve issue. • Correct and file entry documents for identified entries. • Maintain Certification of Origin (COO) database used to identify non-compliant vendors. Export Compliance • Complete international and domestic rate quotes per request by site management. • Prepare rate comparisons between carriers. • Track international shipments and may track domestic shipments. • Provide proof of delivery for shipments. • Research freight issues. • Audit special need deliveries to identify issues and concerns. • File or assist with filing freight claims for international and domestic shipments. • Maintain and update carrier routing guide. • Train various site departments on usage of carrier route guide. • Arrange expedited shipments by request to meet customer needs. • Coordinate international truck load shipments. • Audit domestic and international inbound carrier freight invoices. • Address issues regarding freight invoices with carrier and payment company • Identify ways for freight and cost savings. Qualifications • Bachelor’s degree and a minimum of 9 years of related experience. • Demonstrates expert functional, technical and people and/or process management skills. • Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas; comprehend the strategic impact of the function across sites. • Must be able to lead major initiatives across multiple sites. • Mut be able to exercise independent judgment using ambiguously defined procedures and policies. Preferred • IATA & DOT certification for DG Cargo management. • Knowledge of hazardous materials/ dangerous goods. MF15 What you'll receive for the great work you provide: • Full range of medical, dental, and vision plans • Life Insurance • Short-term and Long-term Disability • Matching 401(k) Contributions • Vacation and Paid Sick Time • Tuition Reimbursement 
 Application Deadline: Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume. Job Posting Start Date 08-11-2026 Job Posting End Date 10-15-2026

 The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity. $100,400.00 USD - $138,000.00 USD Annual Job Category Global Procurement & Supply Chain Is Sponsorship Available? No Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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