JobsAdvocate Health

HUC

Advocate Health · Oak Lawn, IL

Posted Sep 10, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Walk me through your experience helping with basic patient care tasks like bathing, feeding, and repositioning. What did a typical shift look like?

whether the candidate has genuine hands-on nursing assistant experience beyond just knowing the terms

Tell me about a time you noticed something concerning about a patient during rounding and had to bring it to the RN's attention.

whether the candidate understands their scope and escalates rather than acting outside their role

Tell me about a time a family member or patient was upset or difficult, and how you kept things calm.

customer relations skill and composure, which the posting explicitly calls out

Have you ever precepted or trained a newer team member? What did you focus on teaching them first?

readiness for the preceptor and mentoring expectations built into this role

Tell me about a change you suggested or helped put in place on a unit to improve safety or patient experience.

whether the candidate actually engages in process improvement and committee work as described, not just does the minimum

Technical

How comfortable are you documenting vitals, intake and output, and daily weights directly into the electronic medical record, and which systems have you used?

real familiarity with EMR data entry versus paper-based habits that would need retraining

This unit expects staff to cross-train into tasks like removing IVs or urinary catheters, simple dressing changes, phlebotomy, or bladder scans when the state and site allow it. Which of these have you actually been trained and signed off on?

honest inventory of which extended skills are truly within the candidate's current competency, not just familiarity

Describe how you'd set up a room and orient a patient during admission on a busy OB/GYN floor.

understanding of the concrete admission workflow rather than a generic answer

What's your understanding of hand hygiene and isolation precautions, and can you describe a situation where you had to gown up or use extra precautions for a patient?

real infection prevention practice, not just textbook recall

How would your approach to care differ between a newborn's mother recovering from delivery and an older patient on the same OB/GYN unit?

grasp of age-specific care principles required for this specific patient population

Situational

Say you're covering the desk, three call lights go off, a physician needs a chart pulled, and the phone is ringing. How do you decide what to do first?

prioritization skill under the exact kind of interruption-heavy environment this unit runs

How do you go about coordinating a test or treatment for a patient that involves another department, and what do you do if the scheduling doesn't line up with the unit's needs?

working knowledge of interdepartmental coordination and problem-solving when systems don't cooperate

A patient needs a sliding transfer and you only have one other person available who seems unsure of the technique. What do you do?

safety judgment around physical transfers and willingness to guide or pause rather than risk injury

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Advocate Health.

Department: 35003 Advocate Christ Medical Center - Obstetrics/Gynecology: 6 East Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Every 3rd weekend, Rotating Holiday schedules Pay Range: $20.80 - $31.20 Major Responsibilities: • Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated. Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR). • Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly. Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately. Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. • Performs tasks related to nutritional needs of the patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection. Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices. • Under the direction of RN and as determined by site/unit requirements, may be required to remove IVs/urinary catheters, simple wound dressing changes, cross train to tele tech, provide post mortem care, perform phlebotomy, ECGs, bladder scans and other skills as allowed under state regulations. • Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation. • Coordinates tests and treatments with and between various departments for patients on nursing units. Maintains a working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. Maintains working knowledge of EHR and other computer systems for ordering patient and unit supplies and equipment. Processes daily patient charges and/or related procedures through the system. • Facilitates communications required to support patient care, including the multiple-line telephone, unit/site paging and the hospital information system. Screens incoming telephone calls. Monitors department office equipment and troubleshoots minor problems. Arranges repair of major malfunctions. • Compiles necessary chart forms for admissions, transfers, discharges and expirations. Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities. Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care. • Establishes and maintains positive customer relations and contributes to a harmonious work environment for prompt and courteous acknowledges of requests, response to call lights, proper phone etiquette and fostering of communication between the health care team. • Serves as a resource and subject matter expert in a relevant area within department. Trained and competent as Preceptor. Assists with development/ evaluation of orientation materials. Regularly identifies, designs, initiates, and assists in implementing process changes to improve the department, quality and safety of the patient experience. Actively engaged and participates in at least one work team or committee at the department level. May assist with staff scheduling. Routinely participates in shared governance. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: • Nurse Aide in good standing as indicated with the State Registry in which the team member practices., and • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days. Education Required: • Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or • High School Graduate. Experience Required: • Typically requires 6 months of experience in Nursing Assistant Health Unit Coordinator I role at AAH. Knowledge, Skills & Abilities Required: • Basic computer skills. • Excellent oral and written communications. • Excellent organizational skills and ability to set priorities. • Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads. • High level of attention to detail essential. • Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others). Physical Requirements and Working Conditions: • Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift. • Must be able to: • lift up to 50 lbs. from floor to waist. • lift up to 20 lbs. over the head. • carry up to 40 lbs. a reasonable distance. • Must be able to: • push/pull with 30 lbs. of force. • perform a sliding transfer of 150 lbs. with a second person present. • Will be required to use foot pedals on carts or machines. • Must have functional vision and hearing. • Will be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids on a continuous basis; therefore, protective clothing must be worn as necessary. • Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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