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Hospital Housekeeping Trainer

ThedaCare · Shawano, WI · Full time

Posted Sep 7, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you taught someone a skill and they struggled to get it.

What they are checking: Whether they adjust their teaching style instead of blaming the learner.

Tell me about a time you gave honest feedback to a coworker.

What they are checking: Whether they can be direct and kind at the same time, which is the core of training peers.

What makes a great housekeeper in a hospital, and how would you build that in others?

What they are checking: Whether they have a clear sense of quality and care that they can pass on to new staff.

What would you do

A trainee is cutting corners when they think no one is watching. What do you do?

What they are checking: Whether they address problems directly and coach rather than ignore unsafe shortcuts.

You train at both Neenah and Shawano. How do you keep training consistent between sites?

What they are checking: Whether they can keep standards the same across locations while respecting local differences.

How do you keep up your own cleaning work while also training?

What they are checking: Whether they can balance teaching with getting the work done so the unit isn't left behind.

About the work

How would you train a brand new housekeeper on their first day?

What they are checking: Whether they can break the job into clear steps and teach at a pace new people can absorb.

How would you explain why we clean high-touch surfaces in a certain order?

What they are checking: Whether they understand infection prevention well enough to teach the reason behind each step.

How do you check that someone is ready to work on their own?

What they are checking: Whether they use real observation and checklists rather than just a feeling that someone is ready.

How do you teach new staff to handle isolation rooms safely?

What they are checking: Whether they can teach PPE steps clearly, since mistakes put both staff and patients at risk.

Practice this interview out loud.

Offer builds a real interview for this exact role at ThedaCare from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Environmental Services Trainer serves as the primary department resource and is responsible for training department team members. Cleans and disinfects assigned areas, transports and removes waste, sanitizes, stocks, and organizes assigned areas. Follows standard work processes, complies with infection prevention standards, properly mixes and stores chemicals, and uses personal protective equipment. Job Description: Schedule: • Need to be able to flex hours between 6:30a and 3p • If not training primary working hours are 10a-6:30p • Every other weekend required KEY ACCOUNTABILITIES: • Trains team members in the processes for cleaning and disinfecting patient rooms, floors, offices, conference rooms, equipment, furniture, common areas, and waiting rooms following hospital-approved infection prevention standards. • Trains team members on and independently perform high level cleaning in specialized areas such as clinical areas, surgical suites, Cath lab, specialty rooms, and sterile areas. • Role model and inspiring team members by modeling best practices and behaviors • Collaborates with multiple departments to ensure patient and department priorities are met day-to-day that result in the safest outcomes for our patients and customers. Serves as a resource for external and internal department team members on environmental services matters. • Rounds on team members to address concerns and provide regular education and assistance. • Assists department leaders with ongoing educational sessions for team members, and provides input on department processes, training materials, and suggestions for improvement. • Helps to problem solve concerns and provides daily monitoring of environmental services assigned areas, partnering with environmental services and nursing leaders. • Identifies issues before they arise and solves the issue or escalates the issue to the appropriate person. • Coaches and trains team members in methods of collaboration with multiple departments so patient and department priorities are met, ensuring the safest outcome for our patients and customers. • Trains and educates team members on proper personal protective equipment and cleaning procedures specific to infectious elements in isolation rooms. Ensures environmental services team members maintain proper infection control cleaning standards at all times, including hand hygiene requirements. • Understands, trains, and coaches team members on proper hospital-approved chemicals and disinfectants and dwell times (amount of time the chemical or disinfectant needs to stay wet on surface) for each task performed and product used. • Coaches and mentors, the basic standards set by OSHA, EPA, The Joint Commission, DOT, CDC, HIPAA, RCRA, CMS (conditions for participation) AHE, state, and local regulating bodies. • Trains team members on how to handle various types of waste, such as regular waste, recycling, hazardous, chemo, regulated medical waste, pharmaceutical, and radioactive waste. Understands basic standards set by federal, state, and local regulating bodies. • Demonstrates knowledge of and supports hospital mission, vision, and guiding principles, standards, policies and procedures, confidentiality, corporate compliance plan, customer service standards, and ethical behavior. QUALIFICATIONS: • High School diploma or GED preferred • Must be 18 years of age • Training in regulated medical waste and management with DOT Certification and Aggressive Behavior (MOAB) training preferred or completion within one year of employment for each • One year of hospital, skilled nursing facility, or other related cleaning experience • Ability to read, write, and comprehend the English language PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: • Possible exposure to communicable diseases, hazardous materials, and pharmacological agents • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock • Potential exposure to sharp objects and instruments Position requires compliance with department specific competencies. . Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: ThedaCare Medical Center - Shawano - Shawano,Wisconsin Overtime Exempt: No Worker Shift Details: Variable

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