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Hospital Food Service Associate

ThedaCare · Neenah, WI · Part time

Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Why do you want to work in food service at a hospital?

What they are checking: Whether they see the job as part of patient care and are ready for its rules.

Tell me about a time you had a lot to do in a short time. How did you get it done?

What they are checking: Whether they can stay organized and steady during busy meal times.

How do you handle a coworker who isn't doing their share?

What they are checking: Whether they handle conflict calmly and know when to involve a supervisor.

What does good customer service look like to you in a hospital cafeteria?

What they are checking: Whether they understand that staff and visitors are often tired or stressed and need kindness.

What would you do

A patient says their food is cold and they're unhappy. What do you do?

What they are checking: Whether they respond with kindness and fix the problem quickly.

You go into a patient room and the patient seems confused or in distress. What do you do?

What they are checking: Whether they know to alert nursing right away instead of just leaving the tray.

How do you protect patient privacy when you're in and out of rooms?

What they are checking: Whether they understand they will see and hear private things and must keep them private.

About the work

How would you make sure a patient gets the right tray for their diet?

What they are checking: Whether they check names and diet orders carefully, since mistakes can harm patients.

What do you know about food allergies and keeping foods separate?

What they are checking: Whether they understand cross-contact and take allergies seriously.

How do you keep food at safe temperatures when delivering trays?

What they are checking: Whether they understand hot and cold holding rules that protect patients.

Practice this interview out loud.

Offer builds a real interview for this exact role at ThedaCare from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Food Service Associate I assists in the preparation, assembly, and delivery of food to our customers. Delivers meal trays, nourishments, and floor stock to patient/resident rooms or designated areas. Cleans and sanitizes dishes, utensils, and equipment to maintain a clean food service department. Job Description: Schedule: • (1) 4-hour shift per week • 4p-7:30p • Every other weekend required (Saturday / Sunday) • 3 holidays per year required KEY ACCOUNTABILITIES: • Accurately assembles meal trays/meals, snacks, and nourishments per specified meal order or diet guidelines, adhering to portion control and quality food presentation standards. • Loads and transports food carts, and delivers food to patient/resident room or designated area following established procedures. • Cleans dishes, utensils, equipment, and work area following established sanitation procedures. • Performs prep work such as washing and peeling of fruits and vegetables. Cuts and portions desserts. • Delivers and stocks food supplies in designated areas according to established par levels, ensuring proper rotation of items and monitoring expiration dates. • Uses necessary equipment in a safe and appropriate manner. • Serves our cafeteria customers in a friendly, efficient manner by performing cashier duties, restocking supplies, and maintaining cleanliness. • Restocks and maintains food and other supplies in an orderly manner, observing all food storage standards. • Follows established food handling procedures and monitors temperature of food and equipment to ensure food safety and infection control practices are met. • Maintains friendly customer interaction with patients and families. • Performs other duties as assigned. QUALIFICATIONS: • High school diploma or GED preferred • Must be able to read/write/understand English PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance • Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing normal job duties. WORK ENVIRONMENT: • Normally works in climate controlled environment, although may be exposed to heat and humidity from cooking equipment and refrigeration temperatures while in coolers and freezer • Frequent standing with movement throughout work area • Frequent exposure to sharp objects and instruments • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock • Occasional high noise level in work environment • Possible exposure to hazardous materials • Interaction with department members and other healthcare providers. Position requires compliance with department specific competencies. Scheduled Weekly Hours: 4 Scheduled FTE: 0.1 Location: ThedaCare Regional Medical Center - Neenah - Neenah,Wisconsin Overtime Exempt: No Worker Shift Details: PM

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