JobsAdvocate Health

Hospice RN-Case Manager Days Fulltime- Barrington, Lake Zurich, Wauconda

Advocate Health · Lake Zurich, IL

Posted Sep 10, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to tell a family that their loved one's condition had changed and death was likely closer than they thought.

comfort and skill delivering difficult end-of-life news with compassion and clarity

Tell me about a time you caught a change in a patient's condition that others had missed.

assessment skill and vigilance, since case managers often work with limited direct oversight

Tell me about a time you had to coordinate equipment or services quickly for a patient who was declining faster than expected.

resourcefulness and ability to mobilize agency and community resources under time pressure

Tell me about a time a patient's family member was in real distress or even hostile toward you. How did you respond?

emotional resilience and interpersonal skill in high-stress family dynamics

What has your experience been with home health, hospice, or similar settings like ICU or oncology, and how did that prepare you to work independently in patients' homes?

whether background experience actually transfers to independent, home-based case management

Technical

How do you lead an interdisciplinary group meeting for a patient whose plan of care needs to change quickly?

understanding of the IDG process and ability to coordinate across disciplines, not just perform tasks solo

What do you look for when you're assessing whether a patient still meets the appropriate hospice level of care?

clinical knowledge of eligibility criteria and utilization review responsibilities

How do you document a visit so that it captures both the objective assessment and the patient's actual experience?

ability to write documentation that satisfies regulatory and accreditation standards while still telling the clinical story

What's your experience taking verbal orders from a physician and entering them into the electronic health record accurately?

attention to detail and comfort with EHR workflows tied to regulatory compliance

Situational

Walk me through how you decide how often to visit a patient on your caseload when the minimum is every fifteen days but the family is struggling.

whether the candidate uses clinical judgment rather than just following the minimum requirement

Describe a situation where a family disagreed with the hospice philosophy of care, maybe wanting more aggressive treatment. How did you handle it?

skill in education and de-escalation without abandoning hospice principles

Say you supervise a home health aide who you find isn't following the plan of care correctly. What do you do?

willingness and ability to instruct and correct paraprofessional staff within scope

How do you manage a caseload where several patients are actively dying at the same time?

prioritization and emotional regulation under a heavy, high-stakes workload

How would you explain the hospice philosophy and what to expect near the end of life to a family who has never dealt with this before?

teaching ability and clarity when communicating complex, emotional information

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 39109 Hospice Lake Zurich - Hospice Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8a-5pm- No calls or weekends. 1 Winter and 1 Summer Holiday rotation. External candidates may be eligible for a $3,000 sign on bonus! Pay Range: $38.20 - $57.30 Major Responsibilities: • Responsible for identifying and coordinating patient/family care to support terminally ill patients and families in all hospice settings. Frequency of patient / family contacts will be at the discretion of the Case Manager and his/her assessment of need, but will be a minimum of every 15 days. The Case Manager utilizes teaching, assessment, and intervention skills to provide comfort care at end of life and maximize the quality of life for the patients and families. • Educates patients and families regarding disease processes and trajectory, disease management, hospice philosophies, signs and symptoms of decline and end of life. Updates the primary physician as indicated and according to agency, accreditation, state and federal requirements. • Responsible for continuous review of all aspects of every patient of her/his caseload to include appropriate utilization of services and the appropriate hospice level of care criteria are met. Makes referrals to other team members as appropriate. Administers medication and treatments as prescribed by the physician. •  Leads the interdisciplinary care group (IDG) specific to each patient and family on their caseload.  Working within the IDG to develop, revise, and implement the patient’s Plan of Care. Coordinates all services and collaborates with members of the interdisciplinary team to provide consistent patient care. Arranges for and/or recommends equipment, medical supplies and other necessary items and services as indicated. • Enters, completes and updates documentation in the electronic health record as required according to agency/department standards and policies, accreditation, state and federal guidelines. • Documentation accurately records the patient’s experience with a combination of assessments and narrative   . • Provides on-going assessment of patient response to treatments, medications and teaching while making appropriate changes in interventions and follow-up to meet patient needs.  Updates and revises POC as indicated with supportive documentation to changes. Communicates problems and changes in condition to physicians, supervisor and other members of the IDG. Enters verbal orders from the physician or APN into the Electronic Health Record. • Supervises and performs Home Health Aide and licensed practical nurse supervisory visits according to agency standards. Instructs paraprofessional staff on a timely basis and in accordance with agency, state and federal regulations. • Facilitates the discharge planning process according to agency standards and utilizes interagency/system and community resources to assure continuity of care after discharge. • WI ONLY: May conduct OASIS assessments for Palliative Care patient and establish and update the plan of care. May conduct hospice initial and comprehensive assessments and establish and update the plan of care. Ensures continued skilled nursing/home bound criteria are met.  Initiates appropriate preventive and rehabilitative nursing procedures. Utilizes proper body mechanics, assistive devices and safety techniques when performing various patient positioning/repositioning and transporting duties, which require lifting, and pushing/pulling. Orients and mentors new staff as requested. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.  Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.  Age-specific information is developed further in the departmental job standards. Licensure, Registration and/or Certification Required: Registered Nurse license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained upon hire unless department leader has determined it is not required, and A valid driver’s license issued by the Division of Motor Vehicles. • Education Required: Completion of an accredited or approved program in Nursing. • Experience Required: Typically requires 1-2 years of experience in nursing that includes experiences in home health, hospice, medical/surgical, long term care, emergency care/ICU or oncology or similar related experience.   Knowledge, Skills & Abilities Required: Competent in the principles of deformity prevention, normal range of motion, body mechanics and body alignment; and fundamental principles of human behavior and an understanding of the effects of stress upon individuals and groups. Excellent awareness and perception skills, for the purpose of assessing a patient's needs, concerns and to recognize changes in their health condition. Excellent communication and interpersonal skills. Excellent decision making and critical thinking skills, with the ability to work independently and make sound judgments. Excellent prioritization and organizational skills. Physical Requirements and Working Conditions: Must be able to: -  Lift up to 50 lbs. from floor to waist. -  Lift up to 20 lbs. over the head. -  Carry up to 40 lbs. a reasonable distance. Must be able to: -  Push/pull with 30 lbs. of force. Perform a sliding transfer of 150 lbs. with a second person present. Must be able to work safely with people of various sizes and weight, with diverse and complex medical conditions and physical limitations.  Must have the physical agility and stamina to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over the head for long periods of time. Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids.  Will be required to wear protective clothing and equipment as needed.  Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.  Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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