Healthcare Technical Director – Epic EHR
Posted Aug 7, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about the Epic projects you've led. Which applications and what phases did you own?
What they are checking: Whether their Epic leadership experience covers real implementations or optimizations end to end.
Tell me about a time an Epic project fell behind. How did you get it back on track?
What they are checking: Whether they can recover a project with honesty and a clear plan.
How have you helped grow Epic-related work for your firm?
What they are checking: Whether they contribute to business development, which directors are expected to do.
What would you do
A health system finished its Epic install three years ago and clinicians still hate it. What do you do first?
What they are checking: Whether they can diagnose optimization opportunities by listening to users, not just reviewing build.
How do you staff an Epic engagement with certified analysts when the market is tight?
What they are checking: Directors manage staffing, and Epic talent is scarce, so they want practical resourcing skills.
A CMIO and a CNO want conflicting changes to a nursing workflow. How do you handle it?
What they are checking: Whether they can build agreement between clinical leaders who both have strong views.
About the work
How do you plan an Epic go-live so clinical operations stay safe on day one?
What they are checking: Whether they understand command center, at-the-elbow support and cutover planning in a hospital.
How do you work with Epic as a vendor when the client is unhappy with their guidance?
What they are checking: Whether they can manage the three-way relationship between client, Epic and Huron constructively.
How do you decide whether a client needs more build work or better workflow training?
What they are checking: Whether they can tell a system problem from an adoption problem, which saves clients money.
How do you connect Epic optimization work to revenue cycle and financial results?
What they are checking: Whether they see the EHR as tied to business outcomes, not just clinical workflow.
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As published by Huron Consulting.