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Head of Growth Marketing, Consumer (Hybrid)

Enova · Chicago, IL · Marketing

Posted Aug 27, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Walk me through a time you had to reallocate a marketing budget mid-quarter because a channel wasn't performing the way you expected. What data made you decide to move money, and what happened after?

whether they make investment decisions from real performance data rather than gut feel or sunk cost thinking

Describe a time you had to build a marketing roadmap that required real alignment with Product and Analytics, and one of those teams pushed back on your priorities. How did you resolve it?

cross-functional influence skill in an org where growth marketing doesn't own product or data outright

You have one direct report plus matrixed oversight of CRM and performance marketing teams that don't report to you. Tell me about a time you had to get a team you didn't formally manage to move fast on something you needed.

ability to lead through influence in a matrixed structure, which is core to how this role is set up

Give me an example of a CRM or engagement strategy you ran for an existing customer base, not just new acquisition. What moved the needle on retention or repeat usage?

experience with the engagement/CRM half of the mandate, not just acquisition, which is easy to over-index on

Technical

Tell me about a marketing mix you built that combined digital, TV, and direct mail. How did you decide the split, and how did you measure incremental impact across channels that don't always have clean attribution?

real experience with multichannel measurement, especially attribution challenges with offline channels like TV and direct mail

What's an example of a customer journey or conversion funnel you improved, and how did you identify where the drop-off was actually happening?

hands-on analytical rigor in diagnosing funnel problems versus assuming where the leak is

Tell me about a specific way you've used AI tools in your marketing work so far, whether for analysis, reporting, or campaign execution.

genuine hands-on AI usage versus buzzword familiarity, since the posting explicitly calls this out

What's the hardest trade-off you've made between short-term acquisition volume and long-term customer quality or unit economics, especially in a lending or credit context?

understanding that in lending, more volume isn't automatically good if borrower quality or default risk suffers

Situational

NetCredit sits in consumer lending, which is a highly regulated space. How would you think about balancing aggressive top-of-funnel growth tactics against compliance and fair lending considerations?

awareness that lending marketing carries legal exposure most consumer marketing doesn't, and whether they've actually operated under that constraint

Say your weekly performance dashboard shows CAC creeping up on your best-performing channel three weeks running. What do you actually do that week?

whether they have a concrete operating rhythm for catching and reacting to budget risk rather than just reporting on it

How would you structure an executive presentation on marketing performance if leadership's main concern is that growth is slowing while spend is flat?

ability to translate data into a clear, defensible executive narrative rather than just presenting metrics

Imagine your annual budget forecast is approved, but two months in, a key acquisition channel's costs spike industry-wide. How do you handle the forecast conversation with your CFO or leadership?

comfort owning and adjusting financial commitments transparently under pressure

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The full job description

As published by Enova.

<p><strong>About the role:</strong></p> <p>Are you interested in working for one of the leading financial technology companies in Chicago? Come join Enova and lead marketing for our fast growing NetCredit brand.&nbsp;&nbsp;</p> <p>As the Head of Growth Marketing (Consumer), you will leverage insights to drive marketing strategy and channel investment decisions, delivering on continued growth for the portfolio. You will use a robust marketing mix that includes digital marketing, TV advertising, direct mail, and other marketing channels. You will leverage big data analysis and traditional marketing research to draw insights and develop marketing campaigns, make product recommendations and improvements, and improve the customer experience.&nbsp;</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Oversee acquisition and engagement/CRM strategies across the NetCredit brand; monitor channel performance and optimize the marketing budget for maximum brand impact and ROI</li> <li>Manage the annual budget and quarterly forecasts, identify risks and growth opportunities; monitor performance on a weekly basis</li> <li>Develop and maintain a marketing roadmap, integrate product and channel marketing strategies and align with business objectives</li> <li>Drive marketing strategy; identify opportunities to increase top of funnel, improve conversion and optimize the customer journey</li> <li>Monitor key performance indicators (KPIs) to assess marketing effectiveness, regularly report outcomes to leadership</li> <li>Build and deliver executive-level presentations on marketing performance, strategy, and investment recommendations to senior leadership, the executive team, and cross-functional partners across the organization&nbsp;</li> <li>Collaborate with Strategy &amp; Operations, Analytics and Product teams to ensure strategic alignment and drive continued growth</li> <li>Manage 1 direct report in addition to matrixed management of CRM and performance marketing channel teams</li> <li>Stay at the forefront of AI and emerging marketing technologies, identifying and applying best practices to drive growth and efficiencies</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Minimum 10 years of marketing experience with a proven track record of driving revenue growth (online consumer, multichannel performance marketing or integrated marketing experience preferred)</li> <li>Bachelor’s degree in Marketing, Economics, or other business-related/quantitative fields of study. MBA preferred</li> <li>3+ years of experience leading and developing marketing teams, with experience managing both direct reports and cross-functional teams</li> <li>Proven experience managing significant marketing budgets and making data-driven investment decisions tied to revenue, customer acquisition, and ROI</li> <li>Experience in consumer lending, fintech, financial services, or another highly regulated, data-driven environment preferred</li> <li>Effective at building relationships and rallying stakeholders around priorities, enabling fast, confident decisions&nbsp;</li> <li>Demonstrated ability to manage multiple projects simultaneously while communicating clearly with stakeholders at all levels&nbsp;</li> <li>Self-starter who thrives in dynamic, fast-paced environments</li> <li>Highly analytical, with a passion for problem-solving and for turning complex data into compelling stories</li> <li>Comfortable leveraging AI tools to accelerate analysis, reporting, and marketing execution; proactively identifies opportunities to apply AI/automation to drive efficiency and better business outcomes</li> </ul> <p><strong>Compensation:</strong></p> <p>This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown. Budgeted annual salary ranges:</p> <p>Marketing Manager: $120,000 to $156,000<br>Senior Marketing Manager: $150,000 to $185,000<br><br>Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail<a href="https://www.enova.com/culture/#:~:text=Full%2Dtime%20employees%20receive%20medical,and%20dependent%20daycare%3B%20and%20more!"> here</a>.</p> <p>#LI-Hybrid #BI-Hybrid</p><div class="content-conclusion"><p><strong>Benefits &amp; Perks:</strong></p> <ul> <li>Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.</li> <li style="font-weight: 400;"><span style="font-weight: 400;">Health, dental, and vision insurance including mental health benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">401(k) matching plus a roth option (U.S. Based employees only)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">PTO &amp; paid holidays off</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Sabbatical program (for eligible roles)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Summer hours (for eligible roles)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Paid parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Employee recognition and rewards program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Charitable matching and a paid volunteer day…Plus so much more!</span></li> </ul> <p><strong>About Enova</strong></p> <p><span style="font-weight: 400;">Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.</span><span style="font-weight: 400;">&nbsp;</span></p> <p><span style="font-weight: 400;">Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture </span><a href="http://www.enova.com/culture"><span style="font-weight: 400;">here</span></a><span style="font-weight: 400;">.&nbsp;</span></p> <p><span style="font-weight: 400;">It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click</span><a href="https://www.enova.com/ccpa/"><span style="font-weight: 400;"> </span><span style="font-weight: 400;">here</span></a><span style="font-weight: 400;"> to review our California Privacy Policy for Job Applicants.</span></p></div>

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