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Gerente de Cuentas Empresariales

TransUnion · Eagle, WI · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me how you've managed a portfolio of B2B accounts. How did you decide which clients needed the most attention?

What they are checking: Whether they prioritize accounts by risk and opportunity instead of spreading time evenly.

Tell me about a time you kept a client who was ready to leave.

What they are checking: Whether they can rebuild trust through a consultative approach, not just discounts.

What does being proactive with a client mean to you? Give me an example.

What they are checking: Whether they bring ideas to clients before being asked, which the role emphasizes.

Tell me about a time you had to coordinate internal teams to fix a client problem.

What they are checking: Whether they own the client's issue end to end even when other teams do the work.

What would you do

A major client's contract renewal is three months away and usage has dropped. What do you do?

What they are checking: Whether they act early on retention signals rather than waiting for the renewal meeting.

How would you explain the value of credit information to a business client who sees it only as a cost?

What they are checking: Whether they can connect credit data to the client's decisions, losses and growth.

A client asks for a price cut at renewal. How do you negotiate?

What they are checking: Whether they protect revenue by trading on value and terms rather than just conceding.

This role is hybrid with at least two days a week in the office. How do you stay close to clients and your team in that setup?

What they are checking: Whether they can stay responsive and connected while splitting time between home and office.

About the work

Walk me through how you'd analyze an account's performance to find a growth opportunity.

What they are checking: Whether they use data on usage and results to spot where a client could get more value.

How do you keep track of every renewal date, commitment and open issue across your accounts?

What they are checking: Whether they have a reliable system so nothing slips across a full portfolio.

Practice this interview out loud.

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The full job description

As published by TransUnion.

TransUnion's Job Applicant Privacy Notice Team Overview En TransUnion, estamos dedicados a encontrar formas en las que la información pueda utilizarse para ayudar a las personas a tomar decisiones mejores y más inteligentes. Como proveedor confiable de soluciones de información a nivel global, nuestra misión es ayudar a personas en todo el mundo a acceder a oportunidades que conduzcan a una mejor calidad de vida, apoyando a las organizaciones a optimizar sus decisiones basadas en riesgo y permitiendo que los consumidores comprendan y gestionen su información personal. Porque cuando las personas tienen acceso a información más completa y multidimensional, pueden tomar decisiones más informadas y alcanzar grandes logros. Este rol se centra en la gestión y desarrollo de cuentas empresariales B2B, asegurando la retención de clientes, la gestión de renovaciones de contratos, el análisis de desempeño y la identificación de oportunidades de crecimiento. La persona será responsable de asegurar la satisfacción del cliente a través de un enfoque consultivo, proactivo y orientado a resultados.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities • Licenciatura en Administración, Marketing, Finanzas o áreas afines. • Experiencia de 2 a 4 años en ventas B2B en servicios, tecnología o soluciones financieras. • Experiencia con herramientas CRM (Salesforce es un plus). • Experiencia manejando renovaciones, desarrollo de portafolios y oportunidades de crecimiento. Mentalidad analítica para interpretar KPIs y tendencias. • Enfoque consultivo al manejo de clientes. • Capacidad para colaborar con múltiples áreas. • Experiencia en áreas relacionadas con gestión de crédito, cobranza o riesgo. #LI-Hybrid #LI-SO1 Required Knowledge And Experiences • Monitoreo y análisis del desempeño de las cuentas. • Asegurar la satisfacción y retención del cliente. • Gestionar renovaciones de contratos. • Brindar capacitación continua a los clientes. • Identificar señales tempranas de insatisfacción y aplicar estrategias de retención. • Desarrollar oportunidades de crecimiento dentro de las cuentas. • Trabajar de forma cruzada con equipos de producto, marketing y soporte. • Analizar tendencias de comportamiento del cliente y KPIs. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title AE I, Account Dev - Inside Sales

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