Jobs › Team Car Care (Jiffy Lube)

General Manager I - 0212

Team Car Care (Jiffy Lube) · Franklin Park, IL · $45,000–$50,000 a year · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a store or team you ran where you improved results. What did you change?

What they are checking: A concrete track record of improving performance through leadership, not just favorable conditions.

Tell me about a time you had to let someone go. How did you handle it?

What they are checking: Ability to make hard people decisions fairly, with documentation and respect.

How do you develop your Assistant General Manager and Crew Chiefs into future leaders?

What they are checking: Whether they build bench strength through delegation, coaching and real responsibility.

What kind of culture do you want in your service center, and how do you build it?

What they are checking: Whether they have a clear vision for team culture and concrete ways to create it.

What would you do

How would you take over a service center that's behind on sales and has high turnover?

What they are checking: Whether they have a plan that starts with people and standards before chasing sales numbers.

A guest posts a bad online review about your store. What do you do?

What they are checking: Whether they respond professionally, fix the root cause and protect the store's reputation.

Your team keeps missing on MultiCare or other lead measures. How do you coach it?

What they are checking: Whether they can find the behavior behind a missed metric and coach that behavior directly.

About the work

How do you manage labor so you're covered during rushes without overspending on slow days?

What they are checking: Ability to schedule against traffic patterns, a key lever on store profitability.

How do you make sure safety meetings and procedures actually change behavior in the bays?

What they are checking: Whether they treat safety as daily practice and follow-up, not just a meeting to check off.

How would you grow fleet business at your location?

What they are checking: Awareness that fleet accounts bring steady volume and require reliable service and relationships.

How do you keep inventory and cash handling accurate at a busy store?

What they are checking: Attention to operational controls that prevent loss and keep the store's numbers trustworthy.

Practice this interview out loud.

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The full job description

As published by Team Car Care (Jiffy Lube).

Job Title: General Manager I - 0212 Location: 3301 North Mannheim Rd
Franklin Park, IL 60131
 Compensation: $45,000.00 - $50,000.00 Worker Type: Employee Time Type: Full time Job Description: Embark on a rewarding career journey with us today as a Manager in Training! FULL-SERVICE REWARDS: • 401K plan w/ company match • Biweekly Bonus Incentives • Career advancement opportunities • DailyPay • Do not need to pay for tools • Employee Discount • Employee Referral Bonuses • Fleet Referral Bonuses • Medical/dental/vision insurance benefits • PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc. • PTO after 180 days • Spot bonuses through our internal rewards program • Uniforms paid for and laundered GEAR UP FOR YOUR ROLE: Join our team as a Manager in Training and lead the way in training and supervising our enthusiastic store teammates! In this dynamic role, you'll dive into a variety of tasks to ensure our store operates smoothly and efficiently. From overseeing computer-based and on-the-job training to upholding essential policies like attendance, safety, and uniform standards, you'll be at the forefront of our team's success. Plus, you'll have the opportunity to attend or even conduct engaging store safety and policy meetings. As a key player in our team, you'll enjoy a rewarding and impactful role that offers continuous growth and development opportunities. HOW YOU WILL DRIVE SUCCESS: • Provide store-level leadership to Teammates through coaching, training, scheduling and performance management. • Manage the financial health of the store through sales, proper inventory/cash controls, store-level marketing, guest satisfaction and full Profit & Loss responsibility. • Build and develop a winning team using recruiting tools, sound interview techniques and retention strategies. • Create Teammate work schedules, ensuring proper coverage and business needs are met. • Set the example for exceptional guest service, to include appropriate resolution of guest complaints. • Ensure the building, equipment and grounds are well maintained. UNDER THE HOOD – WHAT YOU’LL NEED: • 3+ years of retail management experience; automotive experience is a plus. • Must have experience with and driven results for a profit and loss center. • Must be able to motivate and inspire Teammates. • Communicate effectively with our guests and at all levels within the organization. • Must be willing and able to comply with all relevant regulatory and compliance standards. • Perform all other duties as assigned or needed. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.

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