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Full-Time Retail Coordinator

TJX Companies · Appleton, WI · $15.00–$15.50 an hour · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you trained or mentored someone on how to do a task the right way.

What they are checking: Their ability to teach merchandising and processing standards, which is a core duty.

How do you communicate with the Coordinator on Duty during a busy shift?

What they are checking: Coordination habits that keep merchandise flowing without confusion.

Tell me about a time you had to keep information confidential at work.

What they are checking: Discretion, since the posting asks coordinators to maintain confidentiality.

What does a team that works well together look like to you, and how do you build it?

What they are checking: Their approach to building teamwork among the associates they lead.

How do you keep yourself and your team motivated during a long freight day?

What they are checking: Ability to keep energy and pace up across a full-time shift of physical work.

What would you do

Your processors are behind and the floor is getting busy. How do you decide what gets done first?

What they are checking: Balancing processing speed with customer needs, which the role is responsible for.

An associate keeps cutting corners on tagging. How would you address it?

What they are checking: Comfort giving direct, respectful feedback to peers they supervise.

HomeGoods has a lot of fragile and bulky merchandise. How would you keep the team safe and damage low?

What they are checking: Leadership on safety and handling in a store full of breakables and furniture.

A customer complains while you're in the middle of directing freight. How do you handle it?

What they are checking: Role modeling customer service even when focused on operations.

About the work

As a full-time coordinator at HomeGoods, you'd orchestrate truck delivery. Walk me through how you'd run a truck day from start to finish.

What they are checking: Whether they can plan freight flow and prioritize getting product onto the floor quickly.

How would you make sure every item is properly tagged, hung, secured and coded before it hits the floor?

What they are checking: Setting up checks that catch errors before they reach customers.

Practice this interview out loud.

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The full job description

As published by TJX Companies.

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. • Creates a positive internal and external customer experience • Promotes a culture of honesty and integrity; maintains confidentiality • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor • Trains and mentors Associates on established merchandising and processing principles • Ensures merchandise is properly tagged, hung, secured, and coded • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed • Monitors productivity of team and coaches as necessary • Organizes and rotates back stock for easy replenishment • Maintains and upholds merchandising philosophy and signage standards • Maintains all organizational, cleanliness and recovery standards for the backroom area • Ensures compliance with recycling and, where applicable, hazardous waste programs • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates • Provides and accepts recognition and constructive feedback • Partners with Management on Associate training needs to increase effectiveness • Ensures adherence to all labor laws, policies, and procedures • Promotes credit and loyalty programs • Supports and participates in store shrink reduction goals and programs • Promotes safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Able to work a flexible schedule, including nights and weekends • Superior communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Team player, working effectively with peers and supervisors • Capable of lifting heavy objects with or without reasonable accommodation • Able to train others • 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3825 E Calumet St Suite 300 Location: USA HomeGoods Store 0807 Appleton WI This position has a starting pay range of USD $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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