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Field Service Technician - Must live in OH,WI,MI,IN,KY,MO,WV,IL

GEA · Janesville, WI · $35.00–$40.00 an hour · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the preventive maintenance and emergency repair work you've done on industrial equipment.

What they are checking: Whether they have done both planned and emergency service, which this role requires.

Tell me about a time great customer service made a difference in a repair job.

What they are checking: Whether they see customer service as part of the job, not just the repair itself.

What does a positive attitude look like on a long, frustrating service day?

What they are checking: Whether they stay professional with customers even when the work is tough.

What would you do

This territory covers Ohio, Wisconsin, Michigan, Indiana, Kentucky, Missouri, West Virginia and Illinois. How do you feel about that much travel?

What they are checking: Whether they understand the size of the territory and can sustain the travel.

You get an emergency call while you're in the middle of a scheduled PM at another site. How do you handle it?

What they are checking: Whether they can balance customers fairly and communicate with the office about priorities.

What do you do when you realize you're not sure how to fix something?

What they are checking: Whether they admit gaps and seek help rather than risk damaging equipment.

About the work

How do you troubleshoot a separator or centrifuge that's vibrating more than normal?

What they are checking: Whether they know how imbalance, wear and buildup cause vibration in rotating equipment.

What electrical and controls skills do you bring to the job?

What they are checking: Whether they can handle motors, drives and sensors along with mechanical work.

How do you stay safe when working alone on rotating equipment?

What they are checking: Whether they follow lockout and safety rules even when no one is watching.

How do you document your work so the customer and office understand what was done?

What they are checking: Whether their reports are clear and complete enough for billing and follow-up.

Practice this interview out loud.

Offer builds a real interview for this exact role at GEA from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by GEA.

Responsibilities / Tasks Founded in Germany in 1881, GEA Group is a global leader in engineering solutions serving the food & beverage, dairy, pharmaceutical, and related industries. With more than 18,000 employees worldwide and a strong U.S. presence since 1929, GEA blends a proud heritage with forward-thinking innovation. At GEA, we’re not just building equipment — we’re building lasting careers. Our strong culture, growth opportunities, and employee support are reflected in an average tenure of 5–11+ years. Why Join GEA? Start strong – Medical, dental, and vision coverage begins on your first day Recharge and refresh – 12 paid holidays (including a floating holiday) plus 136 hours of PTO Invest in your future – 7% 401(k) employer match Keep learning – Tuition reimbursement to grow your education and skills Live well – Wellness Incentive Program Get support when you need it – Confidential Employee Assistance Program Save smart – Flexible Health Savings and Spending Accounts We attribute our year-over-year growth to our thriving base of highly motivated, results driven employees. If you have a positive attitude, strong work ethic, great customer service and the willingness to learn, then we want to talk to you. Responsibilities include, but are not limited to the following : Travel to customer sites to perform preventive maintenance and emergency service Performs new machine installation, commissioning and customer training Ability to troubleshoot mechanical issues and communicate effectively with customers Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up Acts in a professional, courteous and business-like manner to enhance the company in the market place. Install, commission, troubleshoot, service, and repair GEA and third-party equipment Perform preventive maintenance, upgrades, and audits onsite Ensure work is done per GEA SOPs, safety standards, and deadlines Support service sales with leads and customer relationship management Provide technical direction and customer training when needed Maintain accurate documentation and service reports Your Profile / Qualifications • A minimum of 5 years working with mechanical equipment • Should have done extensive Travel, up to 75% • Ability to work up to 12 hours at times • Availability for occasional weekend work • Understanding of Hand Tools and mechanical techniques • Computer Literate • Some technical writing skills • Ability to read Schematics • Diagrams and Technical manuals • Must be able to function well, in an unsupervised position • Must have a valid driver license • Must be able to discuss technically complex issues with non-technical persons • Good organizational skills, particularly on site, are critical Strong background in Mechanical , Electrical (AC/DC) , or Millwright trades • Ability to read and interpret gauges , schematics , and control systems • Skilled in troubleshooting digital, electrical, pneumatic, and mechanical systems • Proficient in using measurement tools and testing equipment • Solid communication and teamwork skills—serving as the face of GEA onsite • Organized and professional with strong customer service ethics • Comfortable in a high-travel , hands-on field service environment At GEA, we don’t just offer jobs—we offer opportunities to thrive, grow, and make an impact. The typical base pay range for this position at the start of employment is $35 - $40/hour. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards. GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified. Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship. Did we spark your interest? Then please click apply above to access our guided application process.

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