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Field Service Technician - Must live in CST or EST time zone

GEA · Janesville, WI · Full time

Posted Sep 26, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the industrial equipment you've maintained or repaired.

What they are checking: Whether their experience fits food, beverage and pharmaceutical process equipment.

Tell me about a time you trained a customer's staff on how to run or maintain equipment.

What they are checking: Whether they can teach operators so problems do not come back after they leave.

How do you keep your tools and service vehicle organized for jobs on the road?

What they are checking: Whether they are prepared enough to finish jobs on the first visit.

What do you do to keep learning new equipment and controls?

What they are checking: Whether they keep skills current as GEA equipment and technology change.

What would you do

This role requires living in the Central or Eastern time zone. How much travel are you comfortable with?

What they are checking: Whether they are ready for frequent trips to customer sites across a large area.

A customer is upset that the repair is taking longer than expected. What do you say?

What they are checking: Whether they communicate honestly and calmly while keeping the customer's trust.

How do you decide when to escalate a problem to engineering or a senior technician?

What they are checking: Whether they know their limits and ask for help before making things worse.

About the work

Walk me through how you diagnose a machine you're seeing for the first time.

What they are checking: Whether they rely on manuals, schematics and logic instead of guessing.

How do you read and use electrical and mechanical drawings in the field?

What they are checking: Whether they can work from technical documents to find and fix problems.

How do you follow safety procedures at a customer site with its own rules?

What they are checking: Whether they respect both GEA and customer safety rules without cutting corners.

Practice this interview out loud.

Offer builds a real interview for this exact role at GEA from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by GEA.

Join Our Dynamic Team as a Project Engineer at GEA! Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Field Service Technician to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development. Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide. Duties and Responsibilities include, but are not limited to the following : • Start strong – Medical, dental, and vision coverage begins on your first day • Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore • Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster • Keep learning – Take advantage of tuition reimbursement to further your education or skillset • Live well – Our wellness incentive program rewards healthy habits • Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance • Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses • Travel to customer sites to perform preventive maintenance and emergency service • Performs new machine installation, commissioning and customer training • Ability to troubleshoot mechanical issues and communicate effectively with customers • Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up • Acts in a professional, courteous and business-like manner to enhance the company in the market place. Your Profile / Qualifications • High School Diploma • A minimum of 5 years working with mechanical equipment • Extensive Travel, up to 75% • Ability to work up to 12 hours at times • Availability for occasional weekend work • Understanding of Hand Tools and mechanical techniques • Computer Literate • Some technical writing skills • Ability to read Schematics, Diagrams and Technical manuals • Must be able to function well, in an unsupervised position • Must have a valid driver license • Must be able to discuss technically complex issues with non-technical people • Good organizational skills, particularly on site, are critical • A minimum of a High School education is required At GEA, we don’t just offer jobs—we offer opportunities to thrive, grow, and make an impact. The typical base pay range for this position will be communicated during the interview. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards. GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified. #Engineeringforthebetter Did we spark your interest? Then please click apply above to access our guided application process.

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