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Field Service Technician II - Chicago, IL. (part-time)

NCR Atleos · IL · Remote available · $24.00–$25.00 an hour · Part time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a mechanical or electronic device you've repaired. How did you figure out what was wrong?

What they are checking: Mechanical aptitude and a logical troubleshooting approach, even without prior ATM experience.

Tell me about a time you learned a new technical skill quickly.

What they are checking: Ability to absorb NCR Atleos training and apply it in the field.

How do you keep your tools, parts and paperwork organized when you're on the road all day?

What they are checking: Self-organization in a mobile role where there's no supervisor nearby.

Tell me about a time you went beyond the fix to prevent a problem from coming back.

What they are checking: Handling problems before they start, which the posting highlights as part of the role.

What would you do

An ATM at a bank branch is down and the customer is upset. Walk me through how you'd handle the call from arrival to close.

What they are checking: Calm, organized triage on a high-visibility failure where the customer's cash access is on the line.

You're juggling several service calls across Chicago. How do you prioritize them?

What they are checking: Managing a call queue and travel time while meeting service commitments for each customer.

How do you explain a repair to a branch manager who isn't technical?

What they are checking: Clear, friendly communication, since technicians are trusted partners to customers.

How would you handle working in a bank where security procedures are strict?

What they are checking: Respect for security rules around cash-handling equipment and customer sites.

What would you do if you couldn't fix a machine on your first visit?

What they are checking: Escalating properly, ordering parts and keeping the customer informed instead of leaving them guessing.

About the work

How do you troubleshoot a machine that jams over and over?

What they are checking: Thinking past the quick fix to find the root cause, like worn rollers, sensors or bad media.

How do you stay safe working on equipment with power and moving parts?

What they are checking: Safety habits like powering down and following procedures before reaching into a machine.

Practice this interview out loud.

Offer builds a real interview for this exact role at NCR Atleos from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by NCR Atleos.

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Field Service Technician II – Part-Time Location: Chicago, IL. At NCR Atleos, our Field Service Technicians are the face of our brand—solving problems, supporting customers, and keeping essential systems running. As a part-time technician, you’ll enjoy flexible work, paid training, and hands-on experience in the field. No matter how many hours you work, you’ll be a vital part of #LifeatNCRAtleos! Whether you’re gaining experience, staying active, or supplementing your income, this role offers freedom, support, and the chance to make a real impact—without full time hours. So, if you’re looking for part-time work that’s engaging, rewarding and based on your availability — look no further! Position Summary The Part-Time Field Service Technician is an hourly, non-exempt position responsible for delivering frontline field support to ensure the consistent and reliable operation of deployed equipment and systems. This role provides onsite service on a flexible, part-time schedule, performing first & second line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management. This role is designed for individuals seeking flexible, hands-on technical work. Assignments are scheduled based on operational demand, peak service periods, and contractual maintenance requirements. All time worked is tracked and compensated in accordance with applicable wage and hour laws and established company policies. Areas of Responsibility • Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems • Execute simple corrective actions such as system resets, configuration checks, and minor component replacements • Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites • Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments • Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation • Accurately record time worked, tasks completed, and service outcomes in designated service management tools • Follow documented service procedures, safety guidelines, and site-specific requirements • Escalate unresolved or complex issues to higher-level technical support teams as directed • Provide basic status updates and participate in service coordination touchpoints when scheduled Basic Qualifications • High school diploma or equivalent • Local candidate to specific geographic area • Authorized to work in the US • At least 19 years of age • 1+years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable) • Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment • Ability to follow written procedures, safety requirements, and work instructions • Ability to accurately track and report time worked in an hourly environment • Valid driver’s license with an acceptable driving record and ability to travel to field sites • Ability to complete background checks, safety training, and required certifications, as applicable Preferred Qualifications • Technical or vocational training in electronics, mechanics, IT, engineering, or related fields • Enrollment in or completion of a technical, engineering, or trade school program • Prior experience supporting field-based equipment or distributed technology environments • Familiarity with service ticketing, work order, or preventive maintenance systems Additional Employment Information • Hourly pay range: $24-25 per hour, based on experience, technical background, and assignment type • Schedule: Part-time, variable hours of up to 19 hours per week based on business needs; hours are not guaranteed. Example Shifts • Scheduled Shift blocks (e.g., 8:00 AM–5:00 PM), (12:00 PM – 9:00 PM) and (3:00 PM – 12:00 AM) • Two scheduled weekend days per week • Weekends: Saturday and Sunday Actual schedules may vary depending on service demand, site requirements, and technician availability. Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include : • Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice ( Applicant Privacy Policy | NCR Atleos ) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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