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Facilities Support Associate- Janitorial

Ace Hardware · La Crosse, WI · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a second shift role at the La Crosse distribution center. How does that schedule fit your life?

What they are checking: Whether they can reliably work evenings, since attendance on a small facilities crew really matters.

Tell me about a time you worked without someone checking on you. How did you make sure the job got done right?

What they are checking: Whether they stay thorough and self-directed on a shift with little direct supervision.

Ace values humility and gratitude. Tell me about a time you were proud of work that most people never noticed.

What they are checking: Whether they take pride in behind-the-scenes work that keeps the building safe and pleasant for everyone.

What would your last supervisor say about your attendance and reliability?

What they are checking: Their honesty about dependability, which is often the deciding factor for an hourly facilities role.

What would you do

You find a spill in a walkway where forklifts and people pass. What do you do first?

What they are checking: Whether they secure the area and warn others before cleaning, since slips are a top warehouse injury.

How do you decide what to clean first when you have more to do than time allows?

What they are checking: Whether they prioritize health and safety areas like restrooms and food spaces over less urgent tasks.

A coworker leaves a mess in the break room every night. How would you handle it?

What they are checking: Whether they stay respectful and professional and know when to raise a pattern to a supervisor.

About the work

What cleaning experience do you have in a large building like a warehouse, school or office?

What they are checking: Whether they are used to cleaning at scale, including restrooms, break rooms and large floor areas.

How do you handle cleaning chemicals safely? What do you check before using a new product?

What they are checking: Whether they read labels and safety data sheets and never mix chemicals, which prevents injuries.

Have you used floor scrubbers, buffers or other cleaning machines?

What they are checking: Their comfort with equipment that a large distribution center floor likely requires.

Practice this interview out loud.

Offer builds a real interview for this exact role at Ace Hardware from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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