JobsAdvocate Health

Epic Application Analyst- HIM Hospital Coding

Advocate Health · WI

Posted Sep 17, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you mapped a current coding or CDI workflow and then redesigned it to be more efficient. What was broken and what did you change?

actual experience with business process mapping and reengineering, a core listed duty

Tell me about a time you had to explain a system change to end users who were frustrated or resistant to it.

communication skill and change management with non-technical clinical staff

Tell me about a time a proposed technical solution didn't actually meet the clinical need once you dug into it. What did you do?

judgment in validating solutions against real business and clinical requirements, not just building what was asked

Technical

Walk me through your experience with Epic Hospital Coding and how it connects with CDI workflows.

whether the candidate actually has hands-on Epic Hospital Coding depth versus general Epic exposure

Have you worked with 3M Solventum 360 alongside Epic, and if so, how did the two systems interact in a coder's day-to-day work?

real familiarity with the specific tool combination named in the posting, not just Epic alone

How do you turn a coder's or CDI specialist's request into a written technical specification the build team can act on?

ability to translate clinical user language into functional and technical design docs

Describe a test plan you built for a system change. What kinds of test cases did you include and how did you know you had enough coverage?

rigor in unit, integration, and end-user acceptance testing practices

What's your process for documenting a workflow or build so that someone else on the team could pick it up if you were out?

discipline around documentation standards and knowledge transfer

What Epic certifications do you currently hold, or which ones are you working toward, and how have you kept up with ongoing education requirements?

credential status and commitment to maintaining required certifications

Situational

Say a coding manager tells you claims are getting kicked back because of a configuration issue that only shows up on certain account types. How would you go about isolating the cause?

structured troubleshooting approach on a live production issue with limited information

You're managing an Epic version upgrade for the coding module while also fielding three open support tickets from different hospital sites. How do you decide what gets your attention first?

prioritization skill under competing demands with minimal supervision

How would you handle a situation where a hospital site wants a coding workflow customized in a way that conflicts with system standards used elsewhere in the organization?

ability to balance local site needs against enterprise consistency and governance

Tell me about a time you had to support an on-call issue after hours. What happened and how did you resolve it?

reliability and problem-solving under the on-call rotation this role requires

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 12278 Enterprise Corporate - Revenue Cycle Applications Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday; On-call Rotation; Remote; Preferred experience with Epic Hospital Coding and certifications. Experience supporting Coding and CDI within Epic and 3M Solventum 360 applications. Pay Range: $38.20 - $57.30 Major Responsibilities: • Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned Epic application(s). Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices.   • Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions. Evaluate whether a proposed solution meets the business and clinical needs.​   • Translate user requirements into functional and technical design specifications and reviews with the user to ensure accuracy. Prioritize requirements based on business needs and discuss the technological impact of business requirements.​   • Perform applicable system(s) configuration that meets business requirements.​   • Develop test plans, test cases, and test scripts to validate performance of all functions. Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes.​   • Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project​​   • Monitor system functionality and clinical and business processes instituting changes as needed​​   • Effectively explains the functioning of the assigned application(s) and related systems to the users. Assists users with using the full functionality of the application(s) and process flow​​   • Develop and maintain product documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines. Completes all appropriate change and quality control documentation using department standards​​   • Communicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s). Manages multiple requests from multiple users and balances priorities. Schedules and manages application version upgrades for assigned applications. Resource for assigned application(s). Assist with support and troubleshooting as needed. Respond to user calls as necessary​ Licensure, Registration, and/or Certification Required: • Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department ​   Education Required: • Bachelor's Degree (or equivalent knowledge) in Computer Science or related field​ Experience Required: • Typically requires 3 years ​  in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences ​    Preferred remote locations in IL, WI, NC, GA Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IN, IL (Only WI/IL Division), LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.    No relocation, No Sponsorship or transfer of visa for this position now or in the future. Knowledge, Skills & Abilities Required: • Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design​   • Experience in Epic and other Healthcare applications​   • Project management experience with ability to use project management software​   • Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills​   • Organizational and analytical skills. Strong problem and issue resolution skills​   • Strong written and oral communication skills. Ability to work closely with health care application users, vendors, and technical professionals​   • Demonstrated ability to translate user requirements into system specifications. Understanding of change management practices and procedures​   • Demonstrated understanding of technical components and how they relate to applications​   Physical Requirements and Working Conditions: • Must have the ability to perform work related travel and therefore may be exposed to road and weather hazards. ​​   • Exposed to a normal office environment.​   • Must operate all equipment necessary to perform the duties of the job.​   • Must be able to lift up to 40 lbs. occasionally.​   • Sits the majority of the workday; also lifts, reaches, and bends throughout​   This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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