Jobs › Shirley Ryan AbilityLab
Environmental Services Coordinator - Day Shift, Full-Time
Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026
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Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you found a mistake in a payroll, timekeeping or billing record. What did you do?
What they are checking: Accuracy and honesty with records, since small errors in hours or supplies turn into real money and real complaints.
Tell me about a time you had to tell a coworker, maybe someone senior to you, that their timecard or request did not follow the rules.
What they are checking: Whether they can enforce policy respectfully with the same people they schedule and support every day.
Describe a time your priorities changed several times in one day. How did you keep track of what was still open?
What they are checking: Flexibility and judgment, two attributes the posting names, shown through a concrete system rather than a general claim.
Our core values include compassion and collaboration. How does someone in an office role show that to technicians and to patients' families?
What they are checking: Whether they see support staff as part of patient care and treat frontline workers as partners, not just names on a schedule.
What would you do
This role covers record keeping, bookkeeping, supply requisitions and scheduling for the EVS department. Walk me through how you would organize a typical day across those four.
What they are checking: Whether they can juggle routine admin work without letting the time-sensitive pieces, like staffing gaps, slip behind paperwork.
Two technicians call off on a day shift and the floors still need to be covered. How do you rework the schedule?
What they are checking: Whether they protect patient areas first and know which tasks can wait when the team is short.
A nurse manager calls upset that a room was not cleaned in time for an admission. You were not the one who scheduled it. How do you handle the call?
What they are checking: Customer service under pressure and owning the fix rather than pointing at whoever made the mistake.
Your supervisor asks for a monthly report on hours, overtime and supply spend by the end of the day. How do you make sure the numbers are right before you send it?
What they are checking: Their habit of checking work against source records before leadership makes decisions on it.
About the work
How have you tracked supply usage before, and how would you tell if a unit is ordering more than it actually needs?
What they are checking: Whether they read usage data to catch waste or hoarding instead of just filling every request as it comes in.
What spreadsheet or scheduling software have you used, and what is something you built or set up in it that saved time?
What they are checking: Practical comfort with the tools that make record keeping and scheduling faster and less error-prone.
In a rehab hospital, cleaning is part of infection prevention. How does that change the way you think about supplies and scheduling?
What they are checking: Whether they connect back-office work to patient safety, which shapes how seriously they treat stockouts and coverage.
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Practice this out loudThe full job description
As published by Shirley Ryan AbilityLab.