JobsAdvocate Health

Environmental Service Assistant

Advocate Health · Sheboygan, WI

Posted Aug 30, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to clean up a spill or mess in a place where people were watching or waiting nearby. How did you handle it?

whether the candidate can work calmly and professionally in front of patients, families, or staff without disrupting them

Tell me about a job where you had to be on your feet most of the day and do physical work like lifting, bending, or pushing heavy equipment. How did you manage it?

realistic self-assessment of physical stamina and ability to meet the job's physical demands

Describe a time someone gave you instructions that weren't totally clear. What did you do to make sure you got it right?

ability to follow oral and written instructions and ask clarifying questions instead of guessing

Tell me about a time you noticed you were running low on supplies or noticed something broken, like a mop bucket or a machine. What did you do?

initiative around inventory management and reporting equipment or safety issues

Tell me about a time you had to work alone without much supervision. How did you stay on task and keep yourself accountable?

self-direction and reliability when working independently across different areas of a large facility

Technical

Walk me through how you would clean and prepare an operating room or exam room after a patient leaves, before the next one comes in.

basic understanding of terminal cleaning sequence and infection control priorities in a surgical setting

How do you handle bodily fluids or blood when you're cleaning a room, and what protective steps do you take?

knowledge of infectious waste handling and personal protective equipment use

What experience do you have running equipment like buffers, automatic scrubbers, or wet vacuums, and how comfortable are you learning new equipment?

hands-on familiarity or willingness to be trained on specialized cleaning machinery

Situational

Say you find a used needle or sharp object on the floor while cleaning. What do you do?

safety judgment and whether they know to follow protocol rather than freelance a solution

This role has you moving between patient rooms, restrooms, offices, and surgical areas all shift. How do you decide what to clean first when everything seems urgent?

prioritization skills and awareness of hospital workflow demands

This job asks you to lift up to 35 pounds from the floor and push or pull with 50 pounds of force, sometimes moving hospital beds. Is there anything about that that concerns you?

honest match between candidate's physical capability and the job's stated requirements

If a doctor or nurse asked you to leave a room right away in the middle of your cleaning routine, how would you respond?

willingness to defer to clinical staff and adapt without pushback

How would you handle a situation where a patient or family member seems upset or anxious while you're cleaning their room?

customer service sensitivity and emotional awareness in a hospital environment

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 37703 AMC Sheboygan County - Surgery Room Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 8 hour shifts with various start times between 6:00 am and 8:00 am, no weekends, holidays, or call. Pay Range: $18.85 - $28.30 Major Responsibilities: • Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells. • Cleans all environmental surfaces including ceilings and vents, walls, doors, furniture, beds, bathroom fixtures, and windows. Assists in cleaning emergency spills as requested. • Dusts and damp mops floors in patient and exam rooms, corridors, stairwells, restrooms, and other areas of the facility. • Replaces cubicle and window coverings. • Gathers and disposes recyclables, trash, and medical waste. Collects hazardous trash following established infection control guidelines. • Sorts, stocks and delivers linens. Gathers and prepares soiled linen for transportation. • Cleans and prepares dismissal and transfer units and certain equipment used in the care of patients and distributes non-medical supplies to specific areas. • Fills and cleans supply dispensers. • Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost effective manner. Keeps housekeeping closet organized and clean. • Reports any mechanical failures or unsafe conditions to the supervisor. Licensure, Registration, and/or Certification Required: • None Required. Education Required: • No Formal Education. Experience Required: • No experience required. Knowledge, Skills & Abilities Required: • Ability to follow and understand oral and written instructions and communicate with others. • Ability to work alone and to understand the physical arrangements of the facilities. • Performs tasks without disrupting operations of the doctors, nurses, patients, public, and other staff. • Ability to set priorities, be aware of and follow department policies and procedures in all situations. • Basic computer skills. • Excellent customer service skills. Physical Requirements and Working Conditions: • Must be able to: • lift up to 35 lbs. from floor to a maximum 5 ft. • lift and carry up to 20 lbs. at waist height a reasonable distance. • Must be able to: • push/pull with 50 lbs. of force. • Must be able to bend, stoop, kneel, reach above shoulders, and crawl to complete tasks. • Must also be able to push/pull/drag equipment such as hospital beds, and lift items weighing up to 50 lbs. • Must be able to be on feet the majority of the time with both walking/standing throughout the shift. • Must have ability to wear protective clothing as will be exposed to strong germicidal solutions, cleaning chemicals, temperature changes, soiled linen, infectious waste (blood and body fluids). Requires that incumbent be familiar with policies on handling infectious and hazardous waste. • Must have ability to operate vacuum cleaners, mopping equipment, buffer or burnisher, automatic scrubber, up to six-foot stepladder, and other cleaning tools. • Operates all equipment necessary to perform the job, including telephones, zone phones, and pagers. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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