Jobs › Xcel Energy

Enterprise Resilience Program Manager

Xcel Energy · Eau Claire, WI · $84,900–$120,567 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an exercise you designed. What did it reveal?

What they are checking: Whether they design tabletop or functional exercises that expose real gaps, not just check a box.

Tell me about a time you had to influence leaders who didn't report to you.

What they are checking: Whether they can drive a program across departments using persuasion rather than authority.

What resilience risks do you think are most important for an energy company today?

What they are checking: Whether they think about severe weather, cyber threats and supply chain issues facing utilities.

What would you do

How do you run a business impact analysis with a department that sees it as paperwork?

What they are checking: Whether they can get real engagement and useful data from busy teams.

A major storm hits and several facilities lose power. What role does the continuity program play?

What they are checking: Whether they understand how plans activate and coordinate during real events.

About the work

Walk me through the business continuity lifecycle as you've practiced it.

What they are checking: Whether they know business impact analysis, plan development, testing and maintenance as one cycle.

How do emergency response and business continuity planning differ at a utility?

What they are checking: Whether they understand the difference between immediate life-safety response and keeping critical functions running.

How do you keep continuity plans current as organizations and systems change?

What they are checking: Whether they have a maintenance process so plans do not go stale.

How do you measure the maturity of an enterprise continuity program?

What they are checking: Whether they can use standards or metrics to show progress and gaps.

How do you write an after-action report that leads to changes?

What they are checking: Whether they turn lessons learned into tracked, owned improvements.

Practice this interview out loud.

Offer builds a real interview for this exact role at Xcel Energy from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Xcel Energy.

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs. Position Summary Provide support in the overall program lifecycle for the Company's Enterprise Continuity program. This role will develop plans in support of the Enterprise Continuity program including emergency response processes, business continuity lifecycle management and external partner engagement. Support leadership in improving overall program maturity and measuring progress against industry standards including ISO Standard 22301 - Organizational Resilience. Provide timely reports to direct leadership and senior leaders. Other duties include leading projects, providing Enterprise Continuity training and awareness to the enterprise, and providing support for the Enterprise Response Center and Business Continuity Management functions. Essential Responsibilities • Develop metrics and data collection procedures to measure program maturity progress. Generate and analyze timely reports to direct leadership and senior leaders. • Lead key projects to improve processes and test crisis management and business continuity activities. Keep on top of trends and new methods for improving Enterprise Continuity practices. • Support the Enterprise Continuity strategic roadmap. Develop plans in support of the overall program including emergency response processes, business continuity lifecycle management and external partner engagement. • Support maintenance of the Enterprise Continuity services catalog and integrating Enterprise Continuity into the Enterprise Security Services digital presence. • Provide input on design of existing and new enterprise business continuity and emergency management tools. Work with the Enterprise Response Center and Business Continuity teams to create processes and support ongoing maintenance and communications for the tools. • Develop, deliver and evaluate continuity and resilience awareness and training across the organization. • Responsible for supporting implementation of Enterprise Response Center and Business Continuity Management initiatives. • Coordinate BC exercise requirements to align with standards and continuous improvement of recovery activities. • Participate in end-to-end cyber recovery planning, preparing, and execution activities. • Support supplier continuity to report to internal business areas, update BC artifacts, and recommend enhancements to the program. Minimum Requirements • Bachelor's Degree and/or equivalent experience. • At least 5 years of security experience, focus and expertise in incident and crisis management. • Business Continuity professional certification or ability to obtain within one year. • Associate Business Continuity Professional (ABCP), Certified, Business Continuity Professional (CBCP), or Member of Business Continuity Institute (MBCI). • Strong understanding of Business Continuity and Disaster Recovery concepts. • Safety, security, and risk management experience is desirable. • Excellent planning, organizational, negotiation and client service skills. • Previous business and/or project experience leading complex initiatives. • Ability to demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation and to learn and adapt quickly. • Strong oral and written communication skills including experience in effective communication with executive leadership. Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments • Work that makes a difference • A team you can count of • Opportunities to grow • Rewards that help you thrive Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . Non-Bargaining The anticipated starting base pay for this position is: $84,900.00 to $120,566.66 per year This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 10/06/26 EEO is the Law (PDF) | Equal Opportunity Statement (PDF) | Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. Accessibility Statement Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.

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