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Emergency Services Technician

SSM Health · IL · $16.41–$24.62 an hour · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

These are 12-hour day shifts in the emergency department with weekend and holiday rotation. What have you done before that prepared you for that pace?

What they are checking: Whether they have handled long, busy shifts and understand that ED work doesn't slow down on holidays.

Tell me about a time you noticed a patient's condition change and spoke up.

What they are checking: Whether they pay attention to patients and alert nurses when something seems wrong.

How do you stay steady after a hard case, like a trauma or a death, and keep working the rest of the shift?

What they are checking: Whether they have healthy ways to cope with the emotional weight of emergency work.

What would you do

You're helping coordinate patient flow with radiology. A patient has been waiting for an X-ray for an hour. What do you do?

What they are checking: Whether they take ownership of turnaround times and follow up instead of waiting for someone else.

Two patients press their call lights at the same time, and one is a fall risk. Who do you go to first and why?

What they are checking: Whether they can make quick, safe priority calls based on patient risk.

A patient's family member is yelling at you about wait times. How do you respond?

What they are checking: Whether they can stay calm, show empathy and get help when tension rises in the ED.

What would you do if a nurse asked you to do something you weren't sure you were allowed to do?

What they are checking: Whether they understand the limits of a tech role and ask before acting.

About the work

How do you perform a visual acuity check, and what do you do with the result?

What they are checking: Whether they know a basic ED task named in the posting and document it correctly.

Walk me through collecting a lab specimen and making sure it gets to the lab correctly labeled.

What they are checking: Whether they treat specimen labeling as a patient safety issue and follow every step.

How do you protect yourself and others from infection when you don't yet know what a patient has?

What they are checking: Whether they use standard precautions and PPE consistently in an unknown-risk setting.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling IL-SSM Health Good Samaritan Hospital - Mount Vernon Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Department : Emergency Department Schedule: Fulltime Days, 7A-7P with weekend and holiday rotation. Apply today. SSM Health –We bring out the incredible in you, everyday. Pay Range: $16.41 - $24.62 Pay Rate Type: Hourly SSM Health values the skills and talents that each team member brings to our organization. Compensation for this role is based on a variety of components including relevant experience, labor market, and other qualifications. The posted pay range for this position is what SSM Health reasonably expects, in good faith, to offer based on the circumstances at the time of posting. SSM Health may ultimately pay more or less than the posted range as permitted by law. Job Summary: Provides direct and/or indirect duties necessary to provide quality patient care. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Assists in collection of labs, coordinating patient flow with radiology to assist with turn around times. Performs visual acuity. • Responds to patients' requests for assistance and answers call lights promptly. Assists with transfer and transportation of patients. Assists the Registered Nurse with the taking and/or recording of patient's temperature, pulse, respiration, blood pressure, weight and fluid status and bedside glucose and notifies Registered Nurse of significant findings. Assists physicians by placing calls to other physicians as needed. Assists provider with gynecology exams and specimen collection. Collects voided urine samples. Turns over rooms by cleaning and restocking. • Obtains EKG’s for patients in emergent/urgent situations and as able. • Performs messenger service and delivers equipment to departments. Orders and stocks supplies as needed. Performs routine cleaning duties. • Answers phones, takes and relays messages. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • High School diploma/GED or 10 years of work experience OR Certified Nurse Assistant OR EMT Basic OR nursing student with completion of fundamentals course EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent use of hearing and speech to share information through oral communication. • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching, gripping, and keyboard use/data entry. • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. • Occasional use of vision to judge distances and spatial relationships. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving patients. • Occasional use of smell to detect/recognize odors. • Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) Work Shift: Day Shift (United States of America) Job Type: Employee Department: 2000000046 Emergency Scheduled Weekly Hours: 36 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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