Eble Ice Arena - Head Ice Arena Attendant
Posted Sep 1, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
A customer is unhappy about the ice or the schedule. How do you handle it?
What they are checking: Whether they handle unhappy customers with patience, since this is a public county facility and service shapes how residents see it.
What would you do
You'd supervise part-time attendants, many of them young. How do you get a teenager to take a safety rule seriously?
What they are checking: Whether they can get young staff to follow safety rules, since part-time attendants are often teenagers and risks on ice are real.
Ice equipment is heavy and the surface is slippery. What would you make sure every new attendant knew before their first shift alone?
What they are checking: Whether they would train new attendants on safety before they work alone, since that responsibility falls to the head attendant.
A hockey group runs over their ice time and a skating group is waiting. What do you do?
What they are checking: Whether they can handle scheduling conflicts fairly and firmly, since groups running over is a daily source of friction at arenas.
Something breaks and the next session starts in twenty minutes. Walk me through it.
What they are checking: Whether they stay calm and solve problems with the public arriving, since equipment failures do not wait for a convenient time.
You'd work around the public on a hard, cold surface. What would you watch for to keep people safe?
What they are checking: Whether they notice hazards on ice and around the public, since slips and collisions are the main safety risks at an arena.
The schedule is year round at ten to fifteen hours a week, including nights, weekends and some holidays. Does that actually fit your life?
What they are checking: Whether the nights, weekends and holiday schedule truly fits their life, since unreliable coverage is a real problem at arenas.
About the work
This role supervises part-time staff and operates ice equipment at a county arena. What experience do you have running an ice surface?
What they are checking: Whether they have run ice equipment in an arena, since the role supervises staff and operates machines that need experience.
Walk me through resurfacing the ice between sessions. What are you watching for?
What they are checking: Whether they can describe resurfacing step by step, since good ice between sessions is the core of what this job delivers.
The range is $14.69 to $20.26 an hour, and the final candidate may face reference checks plus a criminal background and driver's licence check. Any issue with any of that?
What they are checking: Whether they accept the pay and background checks, since confirming these early avoids surprises late in the hiring process.
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Practice this out loudThe full job description
As published by Waukesha County.