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Eble Ice Arena - Attendant / Concessionaire

Waukesha County · Waukesha, WI · $11.33–$15.76 an hour · Variable time

Posted Aug 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped someone who was nervous or struggling at something physical. How did you handle it?

What they are checking: Patience with beginners, since this role assists skate lessons.

Describe a time you worked with almost no supervision. How did you decide what needed doing?

What they are checking: Independence, since shifts here are often thinly staffed.

Tell me about keeping a work area clean and safe when you were tired at the end of a shift.

What they are checking: Consistency on the unglamorous part of the job.

This is at Eble Ice Arena, ten to fifteen hours a week year-round, at $11.33 to $15.76 an hour, with nights, weekends and some holidays, and it needs you to be able to skate and to pass a background and driver's license check. Waukesha County also posts a head attendant role at a higher band. What do you want to know about the schedule, and which of the two fits you?

What they are checking: Self-placement against the higher-banded sibling role and honesty about the hours.

What would you do

Part of this job is watching skaters on the ice to keep the session safe. What would make you step in during a public skate?

What they are checking: Safety judgment on the ice, which is the first duty listed.

The concession stand is busy and someone on the ice needs help at the same time. What do you do?

What they are checking: Prioritization when the two halves of this job collide.

Skates get handed out, used and come back. How do you keep that from becoming a mess by the end of the night?

What they are checking: Practical ownership of the rental operation.

A parent is unhappy about something that happened during their child's lesson. How do you handle it?

What they are checking: Customer service with a parent, which is the most common hard conversation here.

About the work

Walk me through how you handle the cash register and your drawer over a busy shift.

What they are checking: Cash handling accuracy, which the county's policies require.

What do you need to be careful about when you are selling food and drinks to the public?

What they are checking: Basic food safety knowledge, which the posting lists as required.

Practice this interview out loud.

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The full job description

As published by Waukesha County.

SALARY RANGE $11.33 - $15.76 WORK ASSIGNMENT DETAILS Do you enjoy opportunities to use and grow your skills? Do you want to improve the world? If you said “yes” enthusiastically, then APPLY RIGHT NOW! The Waukesha County Park System is seeking dedicated, innovative, and genuine individuals to join our top-notch team as a Ice Arena Attendant/Concessionaire. This isn’t just a job (well, it is), but it is also an opportunity to be part of an amazing team that delivers outstanding experiences to our customers, protects our natural resources, and thrives on unique challenges daily. Our team members are our greatest assets, and we value everyone at every level. The Waukesha County Park System offers an energetic culture that invites collaboration and provides encouragement to learn and succeed. This position is a great opportunity for someone who is passionate about serving their community, is naturally friendly, and isn’t afraid of a little hard work. Work Schedule: this position is intended to work year around, 10-15 hours per week. Must be able to work nights, weekends, and some holidays. Prior to hiring, the final candidate may be subject to work/education/certification reference(s) and pass a criminal background and driver's license check. CLASSIFICATION SPECIFICATION Example of Duties: • Watches over ice skaters (on the ice, while skating), ensuring safe activity. • Assists with skate lessons and scorekeeping. • Passes out and cleans skates. • Sells beverages and snacks. • Operates POS cash register and adheres to cash handling policies. • Maintains safe working conditions and sanitary work area. • Performs basic cleaning (sweeping, mopping and trash removal). • Provides great customer service. • Interacts with customers and coworkers in a pleasant and professional manner. • Performs other duties as assigned. Minimum Qualifications: Essential Knowledge and Abilities • Ability to skate. • Ability to accurately count and handle money. • Knowledge of basic food safety and handling. • Ability to follow oral and written instructions. • Ability to work independently or in a team environment. • Ability to communicate effectively both orally and in writing, including providing excellent customer service. • Ability to establish and maintain effective working and public relations with co-workers, supervisors, and the public. • Ability to effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages and lifestyles. • Ability to stand, walk, bend, squat, stoop, kneel, crouch, reach, push/pull, and lift up to 10-20 lbs. on an occasional basis. You must meet these Minimum Training and Experience requirements: • 15 years of age • 8th grade education. • Some recent cash handling and customer service work experience. About Us: Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?" Location: Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs. EEO: Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County. For further information visit: https://www.waukeshacounty.gov The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.

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