Jobs › J.B. Hunt

Driver Helper

J.B. Hunt · Franklin Park, IL · $16.55–$20.65 an hour · Full time

Posted Sep 16, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a job where you did a lot of lifting or physical work. How did you keep yourself safe?

What they are checking: Whether they know safe lifting habits for a job that is physical all day.

This job needs you to be able to work any shift. How flexible is your schedule?

What they are checking: Whether they can meet the scheduling flexibility the posting says the job depends on.

Tell me about a time you worked closely with one partner all day. How did you make it work?

What they are checking: Whether they can cooperate well with a driver in a small, tight team.

How do you handle working outside in bad weather for a full day?

What they are checking: Whether they can stay safe and steady in rain, cold or heat.

What would you do

You're delivering into a customer's home. What do you do to protect their home and the product?

What they are checking: Whether they think about floors, walls and courtesy in someone's private space.

A customer is upset because the delivery is late. What do you say to them?

What they are checking: Whether they can stay calm and polite and keep the customer informed.

You notice a product is damaged while you're unloading. What do you do?

What they are checking: Whether they report damage honestly and get it on the paperwork instead of hiding it.

How would you make sure all the delivery paperwork is complete before you leave a stop?

What they are checking: Whether they see paperwork as part of the job, since missing signatures cause billing and claim problems.

About the work

How would you use a lift gate or pallet jack to unload a heavy item safely?

What they are checking: Whether they have used basic unloading equipment and respect its risks.

How would you check a loading ticket against what's going onto the truck?

What they are checking: Whether they verify loads carefully so the wrong product does not end up at a job site.

Practice this interview out loud.

Offer builds a real interview for this exact role at J.B. Hunt from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by J.B. Hunt.

Job Title: Driver Helper Department: Operations Country: United States of America State/Province: Illinois City: Franklin Park Full/Part Time: Full time Job Summary: Under close supervision, this position is responsible for loading, delivering, and unloading products using various equipment types including flatbeds, box trucks, and dry vans. The incumbent will assist with securing products, ensuring paperwork completion and accuracy, communicating ETAs to customers, unloading products at job sites, stores, or customer homes, communicating with J.B. Hunt management throughout the day, and cleaning the equipment at the end of the day. Incumbents must be able to work any shift to satisfy the demand for scheduling flexibility to ensure operational success. This position has the possibility to work outdoors, in the elements, or across multiple shifts including nights and/or weekends in addition to overtime; it requires full-time attendance. Job Description: Key Responsibilities: • Review loading tickets and specifications to select and load appropriate products onto the delivery vehicle • Communicate delivery arrivals to the customer • Assist driver with ensuring all paperwork is in order, accurate, and complete • Unload products from the delivery vehicle using appropriate equipment such as a lift gate, ramp, pushcart, or pallet jack • Interact with coworkers and customers in a professional, fast-paced environment to ensure customer needs are met while building a strong working relationship with a positive attitude • Maintain cleanliness of delivery equipment and workspace • Understand and promote all J.B. Hunt safety requirements including the required use of personal protective equipment to ensure the safety of self and co-workers; adhere to safety policies and procedures to ensure the job site is safe for product installation and free from hazards and obstructions that could endanger workers or damage the delivery site • May help in installing and assembling large appliances, furniture, and home exercise equipment Qualifications: Minimum Qualifications: • 18+ years of age • AND Demonstration of the following skills and abilities through education, certifications, military, or other experiences: • Must possess the ability to work outdoors, in the elements, or across multiple shifts including nights and/or weekends if needed • Ability to lift product, up to 50 lbs with or without reasonable accommodation • Ability to move and maneuver product upwards of 300 lbs using proper tools and carts, manual conveyance assistance, team lifting techniques, and accommodations • Ability to wear appropriate work attire (bump cap, footwear-steel toed shoes, gloves, safety vest) Preferred Qualifications: • Customer service skills • Experience in handling products, especially home appliances and bulky furniture • Valid driver's license with a motor vehicle record that meets J.B. Hunt standards The expected starting rate for this position is between $16.55 - $20.65 per hour. This position is not eligible for employment-based sponsorship. Compensation: Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time. Benefits: The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually. Education: GED, High School Work Experience: Customer Service/Account Manager, Driver-Home Delivery Job Opening ID: 00643283 Driver Helper (Open) “This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.” J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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