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Installation Technician II

J.B. Hunt · Elk Grove Village, IL · $17.90–$22.35 an hour · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a multi-step assembly or install you led from start to finish.

What they are checking: Whether they can run small to medium projects, not just follow someone else's lead.

Tell me about a time a customer was unhappy with your work. What happened?

What they are checking: Whether they can listen, stay positive and fix the problem without arguing.

How do you leave an install site when the job is done?

What they are checking: Whether they clean up and leave a good impression, which the posting names as part of the job.

This role may include day, night or weekend shifts. How flexible are you?

What they are checking: Whether they can meet the scheduling demands the posting describes.

What would you do

How do you plan an install before you get to the customer's site?

What they are checking: Whether they think through layout, tools, parts and crew assignments ahead of time.

The manufacturer's instructions conflict with a local code at the site. What do you do?

What they are checking: Whether they know codes come first and they stop to check before going ahead.

You scratch a customer's wall while bringing a product in. How do you handle it?

What they are checking: Whether they own damage honestly with the customer and report it right away.

How would you divide work among a small crew on an install day?

What they are checking: Whether they can assign people based on skill and keep the job on schedule.

The job is running behind and the customer needs it done today. What do you do?

What they are checking: Whether they communicate early and protect quality while pushing to finish.

About the work

How do you make sure an installed product works properly before the customer signs off?

What they are checking: Whether they test function and load instead of assuming it is fine once it is assembled.

What tools are you most comfortable with for assembly and installation?

What they are checking: Whether they have the practical skills to assemble products to spec without damage.

Practice this interview out loud.

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The full job description

As published by J.B. Hunt.

Job Title: Installation Technician II Department: Operations Country: United States of America State/Province: Illinois City: Elk Grove Village Full/Part Time: Full time Job Summary: Under routine supervision, this position is responsible for the direct execution, assembly and installation of products while providing a safe, efficient, and courteous delivery to our customers. This position provides project execution and expertise in planning, personnel assignment, product installation, layout, manage multi-step assembly, customer sign-off, and timeliness of project completion for small to medium sized projects as assigned. Assist in helping load and unload items and maintain cleanliness of assigned vehicle and installation site. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts and/or weekend shifts. Job Description: Key Responsibilities: • Interact with coworkers and customers in a professional, fast-paced environment to ensure customer needs are met while building a strong working relationship with a positive attitude. • Properly assemble products per manufacturer's specifications, test for proper functionality and load, unload and install safely, according to local codes and standards without damage to product or customer location • Identify and resolve any issues in a professional and effective manner to ensure a positive outcome • Execute bolt-down process on job sites for large equipment and/or install specialized equipment/products • Understand and promote all J.B. Hunt safety requirements including required use of personal protective equipment to ensure safety of self and co-workers; adhere to safety policies and procedures to ensure job site is safe for product installation and free from hazards and obstructions that could endanger workers or damage the delivery site • Help assemble and install products for all customers and manufacturers within a home location or job site • Assist with project execution through effective communication in order to improve operational efficiency and profitability • As assigned, direct installation activities and personnel on job sites to ensure that safety procedures are followed, time commitments are met, and projects are completed to the customer's satisfaction • As assigned, get customer sign-off on successful project completion and maintain regular communication with project leaders on project status Qualifications: Minimum Qualifications: • 18+ years of age with up to 1 year of relevant experience • Ability to work outdoors, in the elements, or across multiple shifts including nights and/or weekends if needed • Must be compliant with state regulation certification for services offered • May travel up to 50% of time Preferred Qualifications: • High School Diploma/GED with 2-3 years experience in installing appliances, manual or physical labor, construction site • Successful completion of bolt-down proficiency training • Possess a valid driver's license with a motor vehicle record that meets J.B. Hunt standards • Ability to fulfill physical requirements (lift/move product up to 100 pounds or greater) • Ability to wear appropriate work attire (bump cap, footwear-steel toed shoes, gloves, safety vest) • Customer service skills • Experience in material handling • Experience installing large, bulky equipment • Experience utilizing hand and power tools • Understand DOT regulations related to hours of service • Willingness to work flexible workdays and hours This position will travel (out of state, and over night stays) The expected starting salary for this position is between $17.90 - $22.35 per hour. This position is not eligible for employment-based sponsorship. Compensation: Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time. Benefits: The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually. Education: GED, High School Work Experience: Construction/Installation Job Opening ID: 00644819 Installation Technician II (Open) “This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.” J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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