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Dispatcher

Brenntag · Wauwatosa, WI · Full time

Posted Jul 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to rework a whole day's plan because something went wrong.

What they are checking: Whether they can stay calm and organized when a breakdown or late load forces a full replan of the day.

How do you communicate with drivers so instructions are clear and complete?

What they are checking: Clear communication that prevents wrong deliveries and wasted trips.

What would you do

A delivery ticket has a mistake you catch before the driver leaves. What do you do?

What they are checking: Attention to detail and fixing errors at the source before they reach customers.

A shipment is missing and the customer is calling. How do you trace it?

What they are checking: Working with sales, warehouse and carriers to find answers quickly.

An order would wipe out the stock of a product. What do you do?

What they are checking: Communicating inventory risks to the facility manager as the posting requires.

About the work

How would you plan deliveries so trucks are full and drivers are used efficiently?

What they are checking: Load planning skill that balances truck capacity, customer timing and driver hours.

What do you watch for when monitoring drivers' DOT hours in an ELD system?

What they are checking: Understanding of hours-of-service rules and catching violations before they happen.

How would you evaluate a driver's performance fairly?

What they are checking: Using facts like safety, timeliness and paperwork accuracy rather than personal impressions.

What do you check during a weekly truck inspection with a driver?

What they are checking: Safety knowledge and taking inspections seriously as a shared responsibility.

What is a bill of lading, and why does it matter for chemical shipments?

What they are checking: Knowledge of shipping documents, which carry legal and safety information for Hazmat loads.

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The full job description

As published by Brenntag.

Job Posting Requirements YOUR ROLE & RESPONSIBILITIES • Inform customers of unit prices, shipping details, anticipated delays, and any additional information needed by the customer after the placement of the original order. • Check delivery tickets for changes or mistakes. • Submit completed BOLs to the appropriate CSR; create millrun BOLs • Perform order double checks. • Performs all duties in strict accordance of company safety and environmental policies. • Serve as backup in unloading inbound freight when a Driver is unavailable. • Check inventory control and notify Facility Manager of orders that would deplete stock. • Confer with sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. • Coordinate deliveries to maximize truck capacity and efficiency. • Dispatch drivers providing complete instructions. • Evaluate Drivers’ performance. • Monitors Drivers’ DOT hours. • Perform truck inspections with drivers on a weekly basis. • Maintains ELD system, corrects errors and retrieves daily reports. • Assist Facility Manager in the day to day matters of the facility. • Manage the facility Intelex reporting system. • Demonstrate and facilitate open and honest communication with the department and with employees at all levels of the company. • Communicate regularly within the department on appropriate matters. Communicate with peer managers across the company. • Related duties as assigned. YOUR PROFILE Education and Experience: • GED/HS Diploma • 2+ years of related experience • Ability to communicate effectively with others. • Better than average written and spoken communication skills. • Ability to making critically analyze, problem solve and offer solutions. • Available to be on-call after hours, weekends and holidays. OUR OFFER • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers. • Paid parental leave • Education assistance program • Employee assistance program • Various healthcare plan options as well as 401(k) INTERESTED? We look forward receiving your application. Brenntag provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.). Brenntag North America, Inc. and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf. Brenntag TA Team

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