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Director, Sales - Flexibles

TOPPAN Packaging · Elk Grove, IL · Full time

Posted Mar 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a sales team you built or rebuilt. How did you decide who to hire, develop or move out?

What they are checking: Real experience building a high-performing sales organization, the main focus of this role.

Tell me about a time you worked with operations to deliver a promise you made to a customer when the plant was stretched.

What they are checking: How they partner with manufacturing to keep promises instead of overpromising to win or keep a customer.

Tell me about a key account you nearly lost and how you kept it.

What they are checking: Whether they can recover a damaged relationship with a major customer through honesty and real changes.

The posting names integrity as a value. Tell me about a time you walked away from a deal.

What they are checking: Whether they will say no to business that is wrong for the company or the customer.

What would you do

A large customer wants a price cut that would make the business barely profitable. How do you handle it?

What they are checking: Whether they protect profitable growth while keeping key relationships, as the posting stresses.

How do you coach a salesperson who's working hard but not closing?

What they are checking: Whether they can coach hands-on by diagnosing whether the problem is the pipeline, the pitch or the skill.

How would you work with the Vice President of Sales to align your strategy with long-term growth goals?

What they are checking: Ability to translate company strategy into a sales plan and keep leadership informed.

About the work

How would you decide which market verticals to prioritize for flexible packaging growth here?

What they are checking: Strategic thinking about margins, capabilities and fit, not chasing every opportunity.

How do you sell high barrier films and pouches on value rather than price?

What they are checking: Ability to tie packaging performance like shelf life and sustainability to customer economics.

How do customers' sustainability goals change the way you sell flexible packaging today?

What they are checking: Awareness of recyclability and material reduction pressures shaping buying decisions.

What does your forecasting process look like, and how do you keep it honest?

What they are checking: Discipline in pipeline management and forecast accuracy that leadership can plan around.

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The full job description

As published by TOPPAN Packaging.

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability. TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe. Want to learn more? Visit us at packaging.toppan.com Summary Description The Director, Sales - Flexible Packaging, reporting to the Vice President, Sales, is responsible for building and leading a high-performing sales organization that delivers profitable, sustainable growth across priority market verticals. This role is a critical leadership position within TOPPAN Packaging Americas, partnering closely with customers and internal teams to deliver innovative, reliable, and value-driven packaging solutions. The successful candidate will embody TOPPAN’s values of customer-focus, operational excellence, innovation, and integrity, while developing sales talent, strengthening key customer relationships, and executing strategies aligned with TOPPAN’s long-term growth objectives. What you’ll be doing: Sales Leadership & Talent Development • Build, lead, and develop a results-driven sales organization aligned to priority market verticals • Recruit, onboard, coach and mentor sales professionals with a focus on consultative, process-focused sales approach • Establish clear performance goals, accountability, and professional development plans • Foster a culture of collaboration, transparency, and continuous improvement consistent with TOPPAN’s values Market & Growth Strategy • Develop and execute sales strategies that support TOPPAN’s growth and profitability objectives • Lead vertical-market expansion efforts in key segments • Identify opportunities for organic growth, new customer acquisition, and expanded relationships with existing customers • Translate market insights and customer needs into actionable sales and commercial strategies Customer Partnership & Commercial Excellence • Build trusted, long-term relationships with key customers, serving as an executive-level partner • Lead complex negotiations and strategic opportunities while maintaining margin discipline and operational feasibility • Champion customer-centric solutions that leverage TOPPAN’s capabilities in materials, printing, converting, and sustainable packaging • Ensure customer commitments align with TOPPAN’s quality, safety, and service standards Cross-Functional Collaboration • Partner closely with Business Development, Technology, Operations, Quality, and Supply Chain to deliver reliable and scalable solutions • Support commercialization and new product development initiatives • Collaborate with Business Development Manager to strengthen value propositions, vertical messaging, and sales enablement tools • Sales Technology, Analytics and Performance Management • Drive consistent use of sales technology to support scalable, data-driven selling • Enforce disciplined CRM usage for prospecting, pipeline management, and customer insights • Leverage analytics and reporting tools to improve forecast accuracy and sales productivity • Enable structured digital prospecting processes to support new customer and vertical growth Approximately 40-60% travel based on customer and team locations We’d love to hear from you if: • Bachelor’s degree in Business, Engineering or a related field • 10+ years of progressive sales experience, including leadership roles in sales, manufacturing or relevant discipline in packaging • Demonstrated success driving growth in flexible packaging, converting, or related markets • Proven ability to build, lead, and develop sales teams • Strong strategic selling, negotiation, and relationship management skills • Preferred • Experience with complex, custom-engineered packaging solutions • Knowledge of flexible packaging materials, structures, printing, and converting processes • Experience supporting sustainability-driven packaging initiatives • MBA or advanced degree At TOPPAN Packaging Americas, We offer a comprehensive Total Rewards package designed to support our employees’ overall wellbeing. This includes competitive pay, robust benefits, and programs that help you thrive both personally and professionally. Specific benefits and wellbeing programs may vary based on your work location, employment classification, or collective bargaining agreement . Benefits • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options • 401(k) retirement plan with company match • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance • Tuition reimbursement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.

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