Jobs › Clarios

Director of Quality

Clarios · Milwaukee, WI · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you moved quality decisions closer to the plant floor. What changed?

What they are checking: Whether they believe in and can deliver decentralized quality ownership at the plants.

Tell me about a time you had to stop shipments. How did you handle the pushback from operations?

What they are checking: Whether they have the backbone to enforce control plans under production pressure.

The posting asks for hands-on shop floor experience. Tell me about a quality problem you solved on the floor yourself.

What they are checking: Whether they have real floor-level depth, not only management experience.

What would you do

A plant is shipping product that technically meets spec but customer complaints are rising. What do you do?

What they are checking: Whether they look past compliance to real customer outcomes.

How do you develop plant quality managers who report to operations, not to you?

What they are checking: Whether they can lead and grow quality teams through influence.

About the work

How do you prepare a multi-plant region for IATF 16949 surveillance audits without it becoming a scramble?

What they are checking: Whether they build ongoing compliance into daily work rather than audit-time cleanup.

Walk me through how you would reduce warranty costs across the region.

What they are checking: Whether they can connect field failures back to process and supplier root causes.

How do you hold external suppliers accountable for quality problems?

What they are checking: Whether they manage supplier quality with clear requirements and consequences.

How do you use APQP to prevent launch problems?

What they are checking: Whether they use APQP as a real prevention tool during new product launches.

What quality metrics would you put in front of leadership each month, and why those?

What they are checking: Whether they choose metrics that drive improvement and are honest about performance.

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The full job description

As published by Clarios.

What you will do The Director, Quality - US /CAN at Clarios is responsible for overseeing and enhancing the quality management systems across the United States. This role involves ensuring compliance with quality standards, driving continuous improvement initiatives, and collaborating with various departments to achieve quality objectives. The Director plays a critical role in decision-making and accountability, moving quality management closer to where the work is executed at the plants. This position requires strong leadership skills, a deep understanding of quality assurance processes, and the ability to manage and support quality teams within operations. This position requires depth in operations and quality with extensive hands on shop floor experience How you will do it • Develop and deploy a world-class quality management system and lead significant quality improvement across the region. • Ensure compliance with quality standards and drive continuous improvement initiatives. • Manage quality assurance including Systems, APQP, and Warranty, as well as among internal and external suppliers. • Lead global quality testing processes to meet customer quality requirements. • Provide leadership in the Quality discipline, including strict enforcement of Control Plans, specifications, and IATF 16949:2016 and ISO 9001:2015 requirements. • Collaborate with various departments to achieve quality objectives and support quality teams within operations. • Develop and implement a Quality strategy that delivers measurable value by generating process improvements, building customer satisfaction, and improving profitability. • Promote Quality best practices within the organization. • Manage Regional warranty and customer claims working directly with critical customers. • Support new product/process launch to meet customer quality standards. • Take part in the definition and development of quality objectives in the business plan and strategic planning. • Ensure quality controls are functioning in the areas of process, purchased material, and final product quality to maintain internal and external quality costs. • Drive accountability across the region to improve our quality levels and adhere to our quality management system. • In order to succeed in this role, the individual must have a sound knowledge of performance strategies in addition to internal business acumen that complement the work. What we look for Required • Bachelor's Degree in a related discipline is required. • At least 10 years of operations related work experience. • At least 5 years of quality related work experience. • Strong understanding of quality assurance principles and practices as they relate to manufacturing, engineering, and supply chain. • Proven ability to lead initiatives, manage projects, and work as part of a project team. • Demonstrated high energy level and the drive required to proactively lead activities within a dynamic business environment. • Hands-on style and willingness to perform a range of detailed work. • The motivation, adaptability, and professional qualities to work well with individuals in multiple disciplines and across global organizations. • Proficiency in Microsoft Office and familiarity with Teams using video and audio technology. • Experience in developing and implementing quality strategies that deliver measurable value. • Ability to collaborate and build partnerships with others to meet shared objectives. • Sound analytical abilities and business sense. #LI-RO1 #LI-REMOTE What you get: • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire • Tuition reimbursement, perks, and discounts • Parental and caregiver leave programs • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program • Global market strength and worldwide market share leadership • HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility • Clarios has been recognized as one of 2026's Most Ethical Companies by Ethisphere. This prestigious recognition marks the fourth consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world’s most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials—setting the standard for sustainability in our industry. At Clarios, we’re not just making batteries; we’re shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios—where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion—where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. Equal Employment Opportunity: We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report . We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To All Recruitment Agencies : Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

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