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Director of Manufacturing Operations

Chamberlain Systems · Germantown, WI · $158,000–$254,600 a year · Full time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you turned around a plant or operation that was missing safety, quality, delivery or cost targets.

What they are checking: Proven results leading operations, not just maintaining a plant that already ran well.

How do you hold supervisors and managers accountable for daily performance?

What they are checking: A real management system with tiered meetings and clear measures rather than relying on personality.

Tell me about a lean transformation you led. What stuck and what did not?

What they are checking: Honest experience with lean beyond events, including how they sustained gains.

How do you develop the next layer of leaders in your operation?

What they are checking: Whether they build bench strength so results do not depend on them personally.

What would you do

You will oversee operations across multiple facilities. How do you keep safety, quality and productivity consistent between them?

What they are checking: Ability to run several plants to one standard while knowing each site's real problems.

Demand jumps 20 percent with little notice. How do you respond across your facilities?

What they are checking: Capacity planning and the ability to scale labor, materials and equipment quickly.

How do you handle a serious safety incident at one of your sites?

What they are checking: Leadership in the moment and follow-through that prevents the next one.

How do you balance cost reduction with keeping good people?

What they are checking: Judgment about labor, retention and morale while still meeting cost requirements.

About the work

How do you work with EHS to make sure environmental compliance requirements are met?

What they are checking: Whether they treat environmental compliance as an operations responsibility, as the posting states.

What does a strong warehouse and material handling operation look like to you?

What they are checking: Whether they understand that material flow drives production performance, since it is under their scope.

Which few metrics would you review every morning, and why?

What they are checking: Focus on leading indicators that let them act before problems hit customers.

Practice this interview out loud.

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The full job description

As published by Chamberlain Systems.

Systems, LLC, an affiliate of Chamberlain Group, is a U.S.-based manufacturer of loading dock equipment—marketed under the Poweramp, DLM, and McGuire brands. With manufacturing facilities in Germantown, Wisconsin and Malvern, Arkansas, all products are designed and produced in the USA using lean manufacturing techniques. We strive to recruit the best talent in the industry and give employees opportunities for continuing education and training to help them advance in their careers. 
 Job Summary This role is within MFP's Nogales Manufacturing - Operations group. A successful incumbent is expected to (i) Direct, coordinate and facilitate the daily activities of direct reports to meet safety, quality, delivery, and cost requirements, and (ii) Partner with EHS to ensure that environmental compliance activities and requirements are met. Requires 10+ years in manufacturing operations, with 5+ years supervisory experience and a minimum of a Bachelor’s Degree in Business, Engineering area or relevant subject area Essential Duties and Responsibilities • Oversee operations across multiple facilities to ensure consistent safety, quality, productivity, and compliance with company standards; oversee the warehouse and material delivery and handling functions • Direct, coordinate, and facilitate the activities of direct reports to meet safety, quality, delivery, and cost requirements • Partner with EHS to ensure that environmental compliance activities and requirements are met • Ensure standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production • Develop departmental budget, monitor plant spending, and report on operating costs within functional areas • Collaborate with cross-functional teams such as: Inventory control, Sourcing, Purchasing, Distribution Centers, and Engineering, in issues related to planning, scheduling, labor standards, production processes, and material/inventory control • Direct and implement decisions regarding manufacturing strategy, plant layout, staffing requirements, and external network relations • Lead the plant leadership team in developing the plant’s strategic direction, establishing priorities and allocating resources • Lead and oversee the management for daily improvement (MDI) process. • Develop and implement strategic initiatives to optimize operations, enhance business performance, and support long-term organizational growth. • Oversee the Make-to-Order (MTO) manufacturing related function across network • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group’s and Multi-Fab’s reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Supervision Exercised • Motivate and lead a high performance team by attracting, developing, engaging and retaining team members • Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies • Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications • Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values. Minimum Requirements Education/Certifications: • Bachelor’s Degree in Business, Engineering area or relevant subject area Experience: • 10+ years in manufacturing operations, with 5+ years of supervisory experience Knowledge, Skills, and Abilities: • Advanced knowledge of Lean Six Sigma • Basic knowledge of ERP • Advanced knowledge of Quality management systems • Ability to read and interpret financial statements • Strong leadership skills • Problem solving and negotiation skills Preferred Qualifications Education/Certifications: • MBA Knowledge, Skills, and Abilities: • Knowledge of SAP, Syteline 
The pay range for this position is $158,000.00 - $254,600.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

 Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com . NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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