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This position has closed. AbbVie removed this listing from their careers page on Sep 28, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Director I, Strategic Change Enablement

AbbVie · North Chicago, IL · Full time · Research

Posted Sep 16, 2026 · We last checked this listing on Sep 27, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you develop a team of process people into consultants people want to work with?

What they are checking: The posting names leading and developing the team.

This role is based in North Chicago. How does that fit your life?

What they are checking: The posting states the location.

What would you do

How do you get people to adopt a changed process rather than work around it?

What they are checking: Change management fails on adoption, not design.

How do you partner with functional leaders who did not ask for your help?

What they are checking: The posting names partnering with functional leaders to align on strategy.

A leader wants a change you think will make things worse. How do you handle it?

What they are checking: Process leadership means telling people their idea is wrong.

About the work

Tell me about process and change management work you have led.

What they are checking: The posting names leading a team delivering process and change management strategy.

How do you map and then improve an end-to-end process?

What they are checking: The posting names planning, delivery and optimization of end-to-end clinical research processes.

How do you design roles and responsibilities for a process that crosses functions?

What they are checking: The posting names designing roles and responsibilities for clinical research processes.

How does operating inside a GCP quality management system limit what you can change?

What they are checking: The posting names a quality management system in GCP governing research and development.

How do you know a process change actually worked?

What they are checking: The posting names overseeing progress of process and change management delivery.

Practice this interview out loud.

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The full job description

As published by AbbVie.

A sustainable process development and continuous improvement strategy is an integral part of a Quality Management System in GCP governing Research & Development (R&D). The Compliance Learning Change Management (CLCM) organization resides within Clinical Development Operations to sustain an interconnected process and operations ecosystem by seamlessly empowering teams to connect ideas and create meaningful impact. The Director, Strategic Change Enablement (SCE) leads a team focused on delivery of Process and Change Management strategy and execution. The Director, SCE is responsible for leading global programs and initiatives driving clinical process infrastructure and continuous process improvement. This role partners with key stakeholders to ensure that SCE effectively delivers change management. Responsibilities : • Leads and develops a team focused on the planning, delivery, and optimization of our end-to-end clinical research processes through delivery of process design and change management strategy and solutions • Partners with CLCM and functional leaders to align on strategy and ensure effective delivery of SCE services • Oversees progress of process and change management delivery, including design of roles and responsibilities for clinical research processes assessing actual vs projected performance while managing and prioritizing workload and assignments, as necessary • Oversees systems and global program(s) that enable delivery of process design and change management • Oversees Quality System Document Architecture, including delivery of integrations into AbbVie’s Quality System and approving applicable Clinical Quality System Documents • Provides direction and guidance, evaluations performance and assists in career development of subordinates. • BS or BA required; advanced degree preferred • 12+ years experience in pharmaceutical, healthcare or regulated industry preferred. • Experience in a leadership role with strong management skills in a complex matrix environment, preferably in the healthcare industry. • Experience in a leadership role with strong management skills in a complex matrix environment, preferably in the healthcare industry. • Demonstration of successful execution of process improvement strategy in a fast-paced environment managing multiple priorities effectively using innovative and creative solution. • Competent in the application of standard business procedures (SOPs, ICH, Global Regulations, Ethics and Compliance). • Demonstration of successful coaching/ mentoring, people management and communication skills in a matrix environment. • Effective leadership skills with a proven ability to foster global team productivity and cohesiveness. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html