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Director, Contract Management

Generac · Pewaukee, WI · Full time

Posted Jul 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a contract negotiation you led with a large retailer. What were the sticking points and how did you get to a signed deal?

What they are checking: whether they have real experience negotiating high-stakes retail contracts, not just reviewing paperwork

Tell me about a time you had to advocate for your company's standard terms against a customer who pushed back hard. How did you handle it?

What they are checking: backbone and negotiation skill under pressure from powerful customers

Describe a time you found a way to improve profitability by changing something in a contract's terms rather than the product or price.

What they are checking: commercial thinking and whether they see contracts as a lever for margin, not just a legal document

Tell me about a time compliance flagged an issue with an existing contract. What did you do to fix it going forward?

What they are checking: how they partner with compliance and translate legal risk into contract language changes

What's a mistake you made early in your contract management career, and what changed in how you work because of it?

What they are checking: self-awareness and whether their experience has actually matured their process

How many direct reports or team members have you managed, and how do you develop a contracts team's skills over time?

What they are checking: leadership capability, since this is a director-level people-management role

What would you do

How would you set up a RACI between the Contracts team, Compliance, and Sales here at Generac?

What they are checking: ability to design clear operating structure across functions that often have overlapping claims

Sales wants to close a deal fast with terms that make compliance nervous. What do you do?

What they are checking: how they balance revenue pressure against risk and whether they escalate appropriately

If you compared contracts across several Generac Home business units and found inconsistent terms for similar customers, how would you approach fixing that?

What they are checking: systems thinking and ability to drive standardization across a complex, multi-channel organization

How do you explain a contract's legal or financial risk to a sales VP who just wants the deal done?

What they are checking: communication skill translating legal complexity for non-legal senior stakeholders

About the work

What's your experience with contract lifecycle management software, and have you ever led an implementation?

What they are checking: hands-on CLM experience versus just familiarity with the concept

Have you used Salesforce CRM in a contract or sales operations context? How did it fit into your workflow?

What they are checking: practical fluency with the tools this role will touch daily

How do you keep a contract's terms aligned with what operations actually needs, months or years after signing?

What they are checking: understanding of contract lifecycle management as an ongoing process, not a one-time event

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The full job description

As published by Generac.

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? The Director of Contract Management will oversee the drafting, review, and negotiation of contracts with large retailers, ensuring alignment with Generac’s operating needs and stra tegic goals. This role will be client-facing and will collaborate closely with Sales leadership, legal, operations teams, and executive stakeholders to establish ideal operating terms and then negotiate directly with our customer partners. The ideal candidate will have a proven track record in contract administration, operational excellence, and leadership within a complex, multi-channel sales environment. Responsibilities: • Draft, review, and negotiate contracts with large customer organizations across Generac Home business units • Ensure proper contract fulfillment in accordance with company policies, legal requirements and customer specifications by collaborating cross-functionally across the organization • Establish operational processes and departmental RACI between Contracts team, Compliance team and Sales team • Act as a lia ison between sales and our customer s to negotiate contractual terms and conditions • Operationalize a continuous process to check in with operational teams to ensure contracts remain up to date with internal needs • Advocate on behalf of Generac needs and standards of operations • Identify profitability enhancement opportunities within contractual agreements and contribute to cost savings initiatives • Partner with compliance teams regularly to understand compliance concerns and how contract adjustments can ensure less compliance violations and fines • Lead contract management improvements and initiatives including investigating and implementing automated solutions, such as CLM • Compare contractual obligations across the organization to identify common areas while driving operational improvements in collaboration with sales channel VPs and other senior leaders ​ Minimum Requirements: • Bachelor’s degree in Business Administration, Law, or a related field. • At least 8 years of experience in contract administration, sales operations, or a similar role within a large, complex organization. Preferred Requirements: • Experience using Salesforce CRM • Experience implementing and leveraging a CLM software “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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