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This position has closed. Ro removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Director, Compounding Operations - Romeoville, Illinois

Ro · Romeoville, IL · Full time · Pharmacy

Posted Aug 13, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led a compounding operation through a regulatory finding.

What they are checking: Whether they can respond to findings with real corrective and preventive action.

How do you develop Lead Compounding Pharmacists into stronger leaders?

What they are checking: Whether they invest in the leaders who report to them across sites.

Tell me about a time you had to work closely with Quality and disagreed with them.

What they are checking: Whether they can respect Quality's role while advocating for operations.

What would you do

One site consistently misses its compounding targets. How do you figure out what's going on?

What they are checking: Whether they diagnose with data and site visits rather than assume the leader is the problem.

Growth targets push for more output, but your quality data shows rising deviations. What do you do?

What they are checking: Whether they slow down to fix quality instead of chasing volume.

About the work

You'll own compounding across Illinois, Florida and future sites. How do you keep standards consistent across facilities?

What they are checking: Whether they can build a multi-site quality system rather than rely on individual site leaders.

Walk me through the biggest differences in running sterile versus non-sterile compounding operations.

What they are checking: Whether they understand USP 797 and 795 at an operational level, including environmental monitoring.

How do you keep every site inspection-ready, not just ready the week before an inspection?

What they are checking: Whether they build daily habits and audits that make readiness the normal state.

How would you plan the opening of a new compounding facility?

What they are checking: Whether they understand licensing, validation, staffing and ramp-up for a new site.

What metrics would you put on a compounding operations dashboard?

What they are checking: Whether they track throughput, deviations, environmental results and on-time output together.

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The full job description

As published by Ro.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide. The Director, Compounding Operations is the enterprise owner of compounding operations across Ro’s pharmacy network. This role is accountable for operational execution, quality, compliance, performance, inspection readiness, and scalable growth across both sterile and non-sterile compounding operations. Reporting directly to the VP of Compounding & Manufacturing, this leader oversees Lead Compounding Pharmacists across all current and future facilities, including Illinois and Florida. Site-level Lead Compounding Pharmacists and Pharmacists-in-Charge are responsible for local execution, while the Director defines the enterprise operating model, standards, systems, metrics, escalation pathways, and accountability framework required to drive consistent performance across the network. All compounding personnel align indirectly to this role through the site leadership structure. This is a hands-on enterprise leadership position requiring strong operational discipline, quality oversight, regulatory judgment, and the ability to build and scale controlled compounding operations. The role ensures that practices are standardized, documented, and aligned with USP <795>, <797>, and <800> across all sites. The Director partners closely with Pharmacists-in-Charge, Quality, Compliance, Operations, Legal, Product, and Supply Chain while maintaining clear accountability for cross-site consistency, performance management, operational controls, and escalation of compounding-related risks. This leader is ultimately accountable for the systems and controls that support finished-product quality, release readiness, inspection readiness, and overall compounding performance across Ro’s pharmacy network. The role is based on-site in Romeoville, Illinois, with travel to other compounding locations as needed.