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Director Business Value Services

Wolters Kluwer · Chicago, IL · $137,900–$267,500 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a large deal where your value work changed the outcome.

What they are checking: Whether they have directly influenced wins in complex enterprise sales.

Tell me about a consulting-style problem you broke down for a client. How did you structure it?

What they are checking: Whether they bring top-tier problem-solving rigor to commercial work.

What would you do

How would you present a value story to a CFO who's skeptical of vendor ROI claims?

What they are checking: Whether they can build credibility with conservative, customer-validated numbers.

A sales rep wants you to inflate the ROI to close a deal this quarter. What do you do?

What they are checking: Whether they protect the credibility of the value practice under sales pressure.

How do you gather the customer data you need for a business case when the customer is guarded?

What they are checking: Whether they can build trust and use benchmarks when data is limited.

BVS is a new capability here. How would you get sales teams to use it?

What they are checking: Whether they can build demand for a new function by proving its worth early.

About the work

Walk me through how you'd build a business case for a large accounting firm considering our Tax and Accounting solutions.

What they are checking: Whether they can quantify value in revenue, cost, productivity and risk with sound assumptions.

How would you help an account team shape deal strategy to grow ACV and TCV?

What they are checking: Whether they understand how value framing supports bigger, longer commitments.

How would you support value-based pricing during a tough negotiation?

What they are checking: Whether they can tie price to outcomes rather than discounts.

How would you measure whether the value you promised was actually delivered after the sale?

What they are checking: Whether they close the loop so value claims stay credible over time.

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The full job description

As published by Wolters Kluwer.

Job Posting About the Role Wolters Kluwer is building a Business Value Services (BVS) capability to position the company as a value-led partner, not just a software provider. The Director of Business Value Services (BVS) for Tax & Accounting (TAA) is a senior individual contributor responsible for driving value-based selling and business case rigor across the TAA division. This is a high-impact, client-facing role focused on supporting large, complex deals by articulating and quantifying the financial and strategic value of Wolters Kluwer solutions. The role combines top-tier consulting problem solving with enterprise SaaS commercial execution. Key Responsibilities • Strategic Deal Engagement • Partner with Sales on top TAA accounts and largest opportunities • Shape deal strategy to maximize ACV/TCV and win probability • Act as a trusted advisor to account teams and senior customer stakeholders • Support negotiation strategy and value-based pricing • Business Case Development & Value Engineering • Build robust, data-driven business cases for strategic deals • Quantify customer impact across: • Revenue growth • Cost optimization • Productivity and automation gains • Risk mitigation and compliance • Translate WK TAA solutions into clear financial and operational outcomes Executive Storytelling • Develop and deliver C-level narratives (CFO, Head of Tax, Head of Accounting, CIO) • Lead executive discussions on: • Investment rationale • ROI and payback • Strategic impact • Align finance, tax, accounting, and IT stakeholders Deal Acceleration & Pipeline Impact • Identify and remove barriers to closing (urgency, budget, stakeholder alignment) • Improve win rates, deal velocity, and pipeline conversion • Support account planning and growth strategy Value Selling Enablement • Equip sales teams with: • Value-based proposals (VSPs) • ROI models and financial tools • Messaging frameworks • Coach account teams on value-based selling Cross-Functional Collaboration • Partner with: • Sales (pipeline, deal strategy) • Product (value proposition alignment) • Marketing (value messaging) • Provide insights on customer value gaps and market needs Success Metrics • Increase in average deal size (ACV/TCV) • Improved win rates on strategic deals • Reduction in sales cycle length • Measurable impact on pipeline conversion • Adoption of value-based selling across TAA Qualifications Experience • 10–15+ years of experience in: • Top-tier consulting (McKinsey, BCG, Bain) and/or • Enterprise SaaS / FinTech / Tax & Accounting software • Proven track record in: • Business case development / value engineering • Supporting complex enterprise deals • C-level stakeholder engagement Tax & Accounting Domain Experience (Valued but not required) Candidates that have direct experience in the Tax & Accounting domain would be valued but not required, including: Industry Exposure Experience working with one or more of: Corporate tax departments (large enterprises) Accounting firms (Big 4, mid-market, or large regional firms) Finance / controllership organizations Strong understanding of tax and accounting operating models Domain Knowledge Valued but not Required Familiarity with : Tax workflows (direct tax, indirect tax, provision, compliance) Financial close and reporting processes Audit and regulatory requirements Workflow automation and digital transformation in finance/tax Understanding of key trends: Increasing regulatory complexity Talent shortages in tax and accounting Shift toward automation and AI-driven workflows Financial & Operational Value Drivers Ability to build business cases tied to: Productivity and efficiency gains (automation, workflow optimization) Cost reduction and operating leverage Risk reduction and compliance improvements Faster close cycles and improved reporting accuracy Understanding of: ROI from software and workflow transformation Cost of manual processes and inefficiencies Customer Engagement Experience Experience engaging with: CFOs, Controllers, Heads of Tax, Heads of Accounting, CIOs Ability to navigate multi-stakeholder buying processes across finance, tax, and IT Preferred / Nice to Have Experience Experience working with or advising: Private Equity firms (e.g., portfolio company value creation, diligence support) Professional Services firms (e.g., consulting, audit, tax advisory, outsourcing providers) Exposure to: Value creation initiatives across PE portfolio companies Operational improvement and finance/tax transformation programs Familiarity with how PE-backed companies evaluate: ROI, payback periods, and transformation investments Capabilities Strong financial modeling and ROI expertise Exceptional structured problem solving Executive-level communication and storytelling Ability to operate independently in high-ambiguity environments Experience in complex, enterprise sales environments Additional Information This is an individual contributor role (no direct reports) Highly collaborative and cross-functional Significant exposure to senior internal leaders and C-level customers Director, Business Value Services (BVS) – Tax & Accounting Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $137,900.00 - $267,500.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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