Jobs › Kraft Heinz

Director, Brand Communications - Philadelphia

Kraft Heinz · Chicago, IL · $184,800–$231,000 a year · Full time

Posted Mar 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a piece of work you pushed to be bolder than the team or agency first wanted. How did you get there?

What they are checking: Whether they can inspire bold creativity, which is the heart of the role described in the posting.

How do you give feedback to an agency on creative that isn't working without killing their energy?

What they are checking: Whether they can steer creative partners with clear, specific direction that improves the work and keeps trust.

Tell me about someone on your team you helped grow into a stronger creative leader.

What they are checking: Whether they mentor and grow people, which the posting lists as part of leading the Brand Comms team.

What would you do

The posting talks about agile creativity at the speed of culture. How would you set up the team to react to a cultural moment within days?

What they are checking: Whether they can build fast approval and production habits without losing brand consistency or legal review.

The VP of Philadelphia loves a campaign idea that you think is off-brand. What do you do?

What they are checking: Whether they can disagree upward with a clear rationale and still keep a strong working relationship.

How would you work with the in-house Creative Factory and outside agencies so they don't duplicate or compete?

What they are checking: Whether they can assign work clearly across internal and external partners and act as a fair ambassador for both.

About the work

What do you see as the brand idea behind Philadelphia today, and where could the creative go next?

What they are checking: Whether they have studied the brand and can offer a clear, grounded creative point of view.

How do you connect a creative idea to business results like revenue and profit for a mature brand?

What they are checking: Whether they keep creative work tied to business goals rather than chasing awards or buzz alone.

How do you judge whether a brief is strong enough before it goes to the agency?

What they are checking: Whether they know that great work starts with a sharp, single-minded brief and can spot a weak one.

What creative testing do you trust, and when would you go ahead with work that tested only average?

What they are checking: Whether they use research as a guide rather than a gate and can defend a judgment call.

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The full job description

As published by Kraft Heinz.

Job Description Director, Brand Communications – Philadelphia Marketing is at the core of our world and at the heart of where we make our decisions. Marketers understand the consumer… really understand the consumer. They ask questions. Find answers. They take the extra step to work towards a vision for future success, while driving revenue, profit and consumer love. As the North American Brand Communications Director for Philadelphia, you will be at the center for the biggest decisions we make that drive brand love and loyalty. Reporting into the Vice President of Philadelphia this role is responsible for inspiring and elevating the creative strategy and work developed by their teams & agency partners in the U.S. Brand Communications Directors lead by example to help inspire bold creativity in the team around them. As a leader and steward of the Brand Comms team, this person will foster trust, create influence and strengthen platform team relationships with the aligned business unit to connect innovative, consumer-led approaches to the business strategy and brand priorities. You and your team will proactively drive agile creativity at the speed of culture that fulfills our Brands’ business needs, while mentoring and growing your team and acting as a cultural ambassador for the Creative Factory within KHC. Essential Functions & Responsibilities Team oversight: · Pushes and empowers the team to think bigger, faster and more creatively, to step change the team’s ability and confidence to develop and implement breakthrough ideas with speed every day. · You will mentor all levels of team strategists, from analysts to Senior Brand Managers, taking a vested interest in their professional development. Strategy oversight: · The Brand Communications team will lead and own all aspects of the creative journey for owned categories from creative strategy, development through to execution in market; Everything from initiation of creative briefs based on business problems to solve, through to multi-year campaign strategies, in-year executions and ongoing culture activations. · You will inspire consumer-centric thinking, guide the team to recommend the strategic direction for how the brand idea, voice and messages get amplified in the right places, with the right people (end to end) to ultimately meet business and brand objectives. Creative guidance & development: · Under your leadership, you will inspire your team to move from a mentality of being advertisers and marketers to one of being CREATORS. You will fuel this approach through the adoption of agile ways of working that drives the right connectivity and collaboration with the business while also accelerating speed and breakthrough thinking in a way that ignites momentum and trust with creative partners. · The brand communication team will have autonomy and decision-making rights of the consumer journey for in-year campaign executions, speed of culture activations in addition to own the relationship and management of our internal and external agency partners. Stakeholder influence: · You will have significant visibility with North American leadership teams, owning the strategic approach, rationale, discussion and recommendations to steer the creative process forward in presentations with your BU President, Platform lead, CGO and various other key cross functional collaborators. · Promote and facilitate a dynamic relationship of collaboration between the Creative Factory, Platform teams and external agencies. · With your team, you will manage the creative journey cross-functionally with the internal ‘Kitchen agency’ (Strategy, Creative, Production, Social Listening and Analytics); Insights Factory (consumer insights & social listening); Media Factory (Media); base teams, and partner agencies to craft insights-based strategies and innovative executions that increase the cultural relevancy of our Brands Agency relations: · Support agency relationship by inspiring trust, trying new things, driving clarity and enabling speed of decision making. · Manage the team on Agency Briefings & coach on Agency Management and delivering inspiring, clear feedback. Recommend changes to agency mix, scope of work, senior-level account, strategy and relationships with key agency partners. Expected Experience & Required Skills · Creative innovator, simplifier, courageous and strategic brand leader passionate about the power of brand, design & consumer experience to drive business results · Proven experience in marketing for a CPG company or experience supporting on the agency side (advertising, consulting, media) · Track record of driving award-winning creativity demonstrated through past brand work on local or global level · Models resiliency in a dynamic, fast paced work environment where ideas and opportunities happen fast and require flexibility through simultaneous project management · Strong critical thinking skills with a drive for results inclusive of campaign plan development (concept through execution) across varied consumer segment needs · Strong communication, influence and relationship building skills and creativity · Experience in cross-functional team management both internally and externally to inspire change Location(s) Chicago/Aon Center Office Collaboration & Hybrid Work Environment We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements. Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com. Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. New Hire Base Salary Range: $184,800.00 - $231,000.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Long-Term Incentive (LTI): In addition to base salary and bonus, this role is eligible for additional compensation in the form of equity. Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs • Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com .

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