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Direct Support Professional (DSP) - Float

MyPath · Manitowoc, WI · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you supported someone through a hard moment, at work or elsewhere.

What they are checking: Whether they bring patience and empathy, which care plans cannot teach.

Floating means changing locations often. How do you stay reliable and flexible at the same time?

What they are checking: Whether they can handle unpredictable assignments across Appleton, Fort Atkinson, Green Bay or Manitowoc without letting reliability slip.

What would you do

As a float, you'll move between homes and clients. How do you get up to speed on a client you've never met before your shift starts?

What they are checking: Whether they read ISPs and care plans first instead of improvising with someone they don't know.

A client's Behavior Service Plan says to step back during aggression, but your instinct is to step in. What do you do?

What they are checking: Whether they follow the BSP as written, since consistent responses are what make behavior plans work.

A client leaves the house without telling anyone. What do you do?

What they are checking: Whether they know how to respond to elopement quickly and follow notification procedures.

You notice a client seems more tired and is eating less than usual. What do you do?

What they are checking: Whether they monitor health closely and document and report changes promptly to a supervisor.

How do you keep a client safe when you're driving them to an appointment?

What they are checking: Whether they take transportation safety seriously, since driving clients is part of the role.

About the work

Walk me through how you give medications safely, and what you do if you make an error.

What they are checking: Whether they follow medication administration policy and report errors right away rather than hiding them.

How would you coach a client to build a skill like budgeting or cooking instead of doing it for them?

What they are checking: Whether they understand the coaching and independence goals that run through the ISP areas.

What do you know about resident rights, and how do they affect your daily work?

What they are checking: Whether they respect client dignity and choice, which is protected by policy and regulation.

Practice this interview out loud.

Offer builds a real interview for this exact role at MyPath from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by MyPath.

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. Overview • Coach and mentor clients in their choices and actions in the areas of 1) daily living activities, 2) developing and maintaining positive self-image, 3) personal hygiene and health monitoring, 4) social and communication skills, 5) functional community skills, 6) recreational activities, and 7) budgeting and planning. • Provide services and support to clients in accordance with Individual Service Plans (ISPs) and in compliance with program routine, Resident Rights, Admission Agreement, and Company policies, procedures, and protocols, and applicable regulatory and contractual standards. • Follow directives documented in Behaviors Service Plan (BSP) when interacting with clients, including responding to verbal and physical aggression, property destruction, and elopement. • Remain informed on client support and care plan needs in all assigned programs. Attends staff meetings and management meetings as determined by the supervisor. • Administer medications per policy and promptly report any errors or concerns with medication administration to the Supervisor. • Monitor clients for illness and injury. Document and report all concerns promptly to Supervisor. Follow procedures for taking action and notifying others. • Transport clients in a safe manner, adhering to all traffic laws and Company policies. If transporting in own personal vehicle, must maintain personal insurance and ensure vehicle is safe and reliable. • Provide supportive services related to meals, including menu-planning, meal preparation, and clean-up. • Remain flexible in daily schedule to accommodate the wants and needs of the clients. • Complete logs and other documentation as required by ISPs, BSPs, supervisors, and Company policy. • Observe all rules of confidentiality both within the programs and outside of work. • Maintain appropriate professional boundaries with clients, interacting with them in a sincere and meaningful way while maintaining a caregiver – client relationship. • Maintain a clean, safe, and pleasant program environment. Report to the Supervisor promptly any needed repairs to the property. Follow safety policies/procedures including the use of safety equipment. Report any problems or safety concerns to the supervisor immediately. • Maintain knowledge of all fire, tornado, and disaster procedures. Assist with all emergency fire and tornado drills. • Report issues of safety, injury, danger, damage to property and community relations to Supervisor. Report concerns from guardians or government agencies to supervisor. • Complete required training by specified dates. • Maintain a work schedule that meets the needs of the region. May be scheduled to work at any location based on the program needs and have the ability to work any shift, including weekends. Is expected to work holidays based upon the region holiday schedule/rotation. • Review and commits to open shifts available in the assigned Region. The supervisor has the authority to promote shift selection and program location based on the highest need. Will be trained in various regional programs to ensure ability to assist with coverage in all homes. • Notify both the supervisor of the home scheduled to work at as well as direct supervisor if unable to work or unable to report to scheduled shift on time. • Work shifts and potential overtime hours at locations as assigned by the Supervisor. Follow Company policies and procedures in requesting time off, reporting absences, and reporting of time worked. • Present oneself in a professional manner at all times, including appearance, language, and interactions with clients, co-workers and management team. Treat others with dignity and respect. • Report allegations of abuse, resident rights violations, conflict of interest, harassment, or fraud to appropriate level of management. Additional Information MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath. Our Culture At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors: • Passion • Accountability • Teamwork • Openness • Continuous Learning and Innovation As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless! MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all. MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.

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