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Dietary Aide

HHS · Arlington Heights, IL · Full time

Posted Aug 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you gave great customer service to someone who was upset.

What they are checking: Whether they can stay warm and patient with people who may be sick, scared or frustrated.

Tell me about a time you had to work fast without making mistakes.

What they are checking: Whether they can keep accuracy up during the rush of meal service.

Tell me about a time you helped your team finish when someone called in sick.

What they are checking: Whether they step up and stay flexible when the department is short-staffed.

What would you do

A patient refuses their meal and says they want something else. What do you do?

What they are checking: Whether they help the patient while staying within the diet order and asking for help when needed.

You are collecting menus and a patient asks you a question about their medical care. How do you respond?

What they are checking: Whether they know their limits and point patients to nursing staff instead of guessing.

You notice a tray has an item that seems wrong for the patient's diet, but the ticket says it is okay. What do you do?

What they are checking: Whether they speak up when something seems off, which can prevent harm to a patient.

About the work

How do you make sure every patient gets the meal that matches their order and diet requirements?

What they are checking: Whether they double-check trays against tickets, since a wrong diet can make a patient sick.

What do diet orders like diabetic, low-sodium, or pureed mean for what goes on a tray?

What they are checking: Whether they understand common therapeutic diets well enough to catch errors.

How do you keep hot food hot and cold food cold from the kitchen to the patient's room?

What they are checking: Whether they know food safety rules for holding and delivering meals.

How do you handle personal hygiene and uniform standards in a healthcare food service job?

What they are checking: Whether they see hygiene as part of patient safety, not just an appearance rule.

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The full job description

As published by HHS.

Location: Lutheran Home - CNS Pay Rate: Hourly - Hourly Plan, 15.40 USD Hourly Work Shift: Morning Shift (United States of America) Job Description We’re looking for friendly, compassionate team players to join our culinary team! As part of the dietary team, assist patients with menu selection and deliver their meals in a timely fashion. Provide excellent customer service to ensure every patient is satisfied with their meal. Responsibilities Dietary Aide • Wage: $15.40/hour • Full-time and part-time positions available • Day shifts available • Background check, drug screen, and proof of employment eligibility required • Location: Lutheran Home Responsibilities • Ensure each patient receives an accurate meal that matches their order and diet requirements • Provide excellent customer service for all patients • Deliver and collect patient menus in a timely manner • Prepare cold/hot items and condiments for meal times • Adhere to the facility’s health and safety policies and procedures • Assist team members and management as needed to help the department operate efficiently Qualifications • Must be at least 18 years old • Must practice good personal hygiene and be neatly groomed in a uniform • Communicate effectively in English and work well in a team environment • Preferred: Culinary experience (cook, commercial kitchen, fast food, hotel operations, healthcare) Physical Requirements • Prolonged standing and walking continuously, frequent stooping, and bending and lifting up to 50 pounds • Must be able to operate equipment necessary to perform essential functions of the job Benefits We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities. • Paid Time Off • Medical • Dental • 401K • Short Term Disability • Voluntary Life • Safety Incentive Program Important to Know • Applicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S. • Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. • Veterans and candidates with military experience are encouraged to apply. • HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. About HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

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