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Data Collection Specialist (Part-time)

Brown & Brown · IL · Remote available · Part time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a job where you did a lot of repetitive work. How did you stay focused?

What they are checking: Consistency and attention in a role that is mostly repeated calls and data entry.

How do you handle a caller who becomes rude?

What they are checking: Staying professional and not letting a bad call affect the next one.

This is a part-time role of about 20 hours. What schedule works for you and how reliable can you be?

What they are checking: Dependability in a part-time role where hours drive campaign results.

What would you do

This role asks for at least 18 calls an hour. How would you keep that pace without sounding rushed?

What they are checking: Ability to work quickly while staying polite and getting accurate information.

The receptionist says they do not give out insurance information. What do you say?

What they are checking: Handling pushback calmly and respectfully, and knowing when to politely move on.

If you noticed many records had wrong phone numbers, what would you tell your manager?

What they are checking: Spotting patterns in the data and reporting them so the campaign can improve.

About the work

How would you open a call with a firm to ask about their professional liability insurance expiration date?

What they are checking: Whether they can make a short, clear, non-sales request that gets a busy office to answer.

How careful are you with data entry, and how do you check your own work?

What they are checking: Accuracy, since wrong x-dates or contacts send salespeople after the wrong leads.

How would you use Excel to put together a weekly report of x-dates collected and wrong numbers?

What they are checking: Basic Excel skill needed to complete the weekly campaign report.

What would you note in the database after a call so the salesperson can follow up?

What they are checking: Clear notes that make the data useful to the sales team.

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The full job description

As published by Brown & Brown.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Data Collection Specialist to join our growing team in Peoria Heights, IL. The Data Collections Specialist role with Pearl Insurance Group will make non-sales calls to firm prospects with the goal of collecting data about the company. The primary goal is collecting the expiration date (x-date) of the company’s current professional liability insurance . This is a part-time position offering approximately 20 hours to start. How You Will Contribute: • Collect insurance policy “X” dates and other pertinent prospect information including correct address, correct contact, fax number, number insured and e-mail address. • Use database for marking responses and activities in telemarketing campaigns and for generating follow-up activities for the appropriate salesperson . • Make 2 calls (one week apart) per prospect record (or until contact is made). • Prepare a weekly report for department manager(s) detailing the number of x-dates received and an analysis of campaign details (i.e. – wrong numbers, addresses changed, etc.) using Excel templates. • Maintain a minimum of 18 calls per hour. Skills & Experience to be Successful: • High School graduate or equivalent . • Demonstrated proficiency with basic computer skills including – keyboarding, data entry, word processing, spreadsheets, and email. • Previous exposure to working effectively in a call center setting is highly preferred but not required . Pay Range 15.00 - 15.00 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: • Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services • Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

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