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Customer Rebates Analyst

Essity · Appleton, WI · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found an overpayment or error in a payment process.

What they are checking: Whether they catch costly errors and fix the process behind them.

Tell me about a time you made a process faster or more accurate.

What they are checking: Whether they look for efficiency improvements, which the posting asks for.

Tell me about a time you worked with sales and finance to solve a problem.

What they are checking: Whether they work well between departments with different goals.

What would you do

A customer disputes their rebate amount. How do you handle it?

What they are checking: Whether they research disputes calmly with data and contract language.

How would you explain to a sales manager that a rebate program isn't paying off?

What they are checking: Whether they can share hard findings in a helpful, factual way.

You're asked for a report by the end of the day, but the data has problems. What do you do?

What they are checking: Whether they communicate data limits honestly instead of delivering a misleading report.

About the work

Walk me through how you'd calculate and validate a customer rebate before it's paid.

What they are checking: Whether they check contract terms and sales data carefully before money goes out.

How do you use Excel or BI tools to show the link between sales activity and business results?

What they are checking: Whether they can build clear analysis and visuals for sales management.

How do you keep accurate records when you're handling many rebate agreements at once?

What they are checking: Whether they organize contract details so nothing is missed.

How do accruals for rebates affect the financial statements?

What they are checking: Whether they understand how rebates impact revenue and accruals.

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The full job description

As published by Essity.

Customer Rebates Analyst Who We Are Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions. Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors. About the Role Essity North America is looking for an experienced Customer Rebates Analyst who will provide timely and effective administrative support, in addition, conduct timely analysis and assist in visualizing the relationship between sales activities and business performance. Identify and visualize weak points and potential to improve efficiency to sales management. The ideal candidate should live in Appleton, WI We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk. What You Will Do • Provide analysis of sales and customer data and propose recommendations • Perform research in key areas such as customer accounts, prospects, competitors, and industry trends to support the sales team’s activities • Draft more complex sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements • Make more complex calculations to accurately compile and report statistics • Assist in creating the link between controlling and sales organization, connect, evaluate, and process data from both departments with data from CRM • Create, maintain, and evaluate reports from key sources such as CRM • Use databases or other computerized systems to maintain up-to-date customer records; to track the status of orders, deliveries and/or other activities; and to generate sales reports and statistics • Might be involved in maintaining and calculating sales commission and expense records Who You Are • Bachelor’s degree in Finance or equivalent • Min 2 years’ experience from either Finance, Controlling, Acc Pay, Acc Rec, and/or Customer Service Mgmt. • Experience with off-invoice contract pricing, rebate chargeback procedures, programs analysis or related fields strongly preferred • Demonstrated ability to interact effectively with key internal and external stakeholders • Flexible - readily adapts to change and new systems and/or methods • Proactive and innovative approach • Deliver with quality and speed • Global Perspective • Embrace and live our Beliefs and Behaviors - Care, Courage, Collaboration and Commitment • Self-driven, Communicates Effectively, Team player with proven ability in strong collaboration • System/Tools experience in Office 365, SAP or another ERP tool is desirable • Fluent in English, verbal and written required What We Can Offer You At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose. Compensation and Benefits: Expected Compensation Competitive annual salary + annual incentive bonus + benefits Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience. Along with competitive pay you will be eligible for the following benefits: • United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance • Wellness program provided through Rally • Healthcare and Dependent Care Flexible Spending Accounts (FSA) • 401(k) with employer match and annual employer base contribution • Company paid Basic Life, AD&D, short-term and long-term disability insurance • PTO offering with Paid Holidays • Scholarship program for children of Essity employees Additional Information The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact EssityHRNorthAmerica@essity.com Together, we are improving lives, every day Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. Application End Date: Job Requisition ID: Essity265518

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